Azuri Santos Email & Phone Number

Portland, Or, Us

Portland + New York

Downtown Pdx

Training and Development:• Designed and developed two 90 min trainings for organization leaders on how to create individual development plans for their direct reports.• Created an online card sorting exercise based on a competency model that any remote employee across the country may take part in. • Assisted in training managers/employees on Korn Ferry competency models and card sorting exercise to establish team competencies.Data Analysis and Reporting:• Created calibration reports for executive team members.• Deployed performance 360 assessment surveys for 28+ Leadership academy (internal leadership) participants and compiled extensive reports for each. • Created and designed custom surveys for DEIA and Leadership and Development teams. • Recreated original 360 assessments to include more reliable data and a more accurate method to calculate rater scores.

Vancouver, Washington

• Recruited and conducted interviews for front line team/kids club. • Set monthly goals for my team and individual daily goals for front desk staff.• Designed and implemented a Kids Club binder that tracked daily goals for KC employees, daily activities, and incorporated them into the business aspect of the club.• Led orientation and onboarding activities at my club. • Conducted 1:1’s with my team and maintained updated records on employee relation cases and development goals.• Coordinated team meetings and agendas.• Implemented creative ways to market and drive sales.• Provided excellent customer service and addressed membership/billing issues.

Portland, Oregon

• Enhanced customer experience through personal connection education and conversation. • Effectively sold product • Knowledgeable in Adidas merchandise and technology.

Portland, Oregon Area

• Designed and implemented an organized method to track and record our sales.• Managed and updated spreadsheets to indicate what merchandise needed to be replenished after each game. • Assisted Merchandise Director in day-to-day tasks such as ordering new merchandise, analyzing sales trends and creating marketing and advertising materials.• Assisted Director of Community Relations in scheduling community outreach events. • Trained high school interns on game day operations and procedures.

Bachelor Of Arts - Ba, Psychology

Associate Of Arts - Aa, Psychology