Saša Jakovljević Email and Phone Number

Eurobank a.d. Belgrade - Operations - Documentary Business 2015. 2012 - 2015 Centralized service senior administrator. Creation of requirements for development of products Implementation and testing of new or improvement of existing software Coordination between business departments and IT in process of project development Communication with vendors (on and off site) regarding new requests, bug reports, new fixes and new promotion implementations into the system, testing and reporting .Support for difficulties in project development process ,System parameterization (Oracle Financial Services Suite - FlexCube, iApply, Nova, Pexim, real estate platforms,etc) Eurobank a.d. Belgrade - Operations - Documentary Business 2008 - 2012 Coordinator: Coordination of processes within unit.Process automatization, testing and implementation ,Communication with IT regarding new requests, bug reports, new fixes and new promotion implementations into the system, testing and reporting Eurobank a.d. Belgrade - Operations - ATM and card support 2005 - 2008 Team leader: Coordination of processes within unit.Implementation and testing of new or improvement of existing card software solutions (Cortex) Creation and execution of scenarios for testing of existing and new system functionalities Financial reconciliations ,ATM and APS network monitoring, troubleshooting and testing,follow up with IT and vendor on issues.Project Implementation of new applications, systems and workflows Implementation of new operational model and procedures for Operations Department, Provided consultancy and assistance to: UAT coordination team IT Project Management Office Back office Srpska banka a.d Belgrade - Card department 2002 - 2005 Card officer: Debit and credit card personalization Support for branch offices for all card issuing processes.Preparation of files for card processing and personification Srpska banka a.d Belgrade -