Entrepreneurial-minded professional with a rich and diverse background spanning over eight years in the contact center industry and extensive experience in solar energy. Demonstrated expertise in analysis, strategic planning, coordination, and business development across multiple sectors. Fluent in English and Spanish, proficient at fostering strong client relationships and driving both B2B and B2C initiatives. Proven track record of exceeding expectations, leading teams, and achieving client satisfaction. Eager to leverage my multifaceted skill set in a dynamic and growing organization, contributing to its success and driving innovation.