Sonal Bahl, Pmp, Csm Email & Phone Number

Toronto, Ontario, Canada

Senior Project Manager on a variety of Regulatory and IT programs

Toronto, Ontario, Canada

• Led the Risk Compliance workstream to support a large, complex $13B enterprise-wide data, systems and personnel M&A initiative to integrate the Canadian operations of a large international bank with RBC
• Managed communications with 20+ client stakeholders, internal and external IT partners, vendors, Business Consultants and senior leadership
• Point person and key liaison for all business communications, documentation of risks, impacts and critical information between RBC and external business consultants as well as technology partners at the large.
• Proactively identified opportunities, risks and issues that had an impact on successful project closure and made recommendations to Business stakeholders to deliver effective, efficient and innovative solutions
• Demonstrated strong critical thinking and leadership abilities to guide and advise stakeholders at all levels and ensure consistent and clear messaging and alignment to support the business initiative
• Guided clients to plan for and understand the relevance of key technology, regulatory and business changes and the impacts to their operations.

Toronto, Ontario, Canada

• Led the integration of 1200+ employees as part of a $10M Wealth Management M&A initiative into the banks HR, payroll and ID and Access management (IAM) systems in close collaboration with Scotiabank Technology SMEs.
• Led the planning and execution a large and complex initiative involving data and workload migration to Google cloud to improve the end-user experience for ML users and enhance security controls impacting 2000+ end users
• Led the implementation of a cutting-edge Google Cloud MFA solution for the bank’s Google Cloud Platform impacting 1800+ end-users
• Led the end-end implementation of MS Teams and Achievers to enable employee recognition within MS Teams
• Demonstrated excellent knowledge and experience in leading highly visible business initiatives with full software development lifecycle (SDLC) methodologies and end-end transition to operations
• Managed and successfully led a one-of-a-kind initiative to assess gaps, align and adopt recommendations for the bank's internal Cloud architecture against industry PCI Security standards and best practices for Google.

Toronto, Canada Area

• Delivery Lead, Project Manager, Scrum Master on large transformation technology initiatives such as: - Actuarial Valuation Systems Transformation- LICAT / Capital Efficiency for Business Capital Transformation- IFRS4.
• Managed and led 6 LOBs, 8+ workstreams (Eg. Modeling, Transformation, Analytics, Presentation) and allocation for 35 resources for a complex $50M Enterprise-wide Actuarial data and process transformation initiative
• Led and executed a $5M Payroll transformation initiative with 30+ stakeholders, external consultants and 3rd party vendors to support an improved process and web UI overhaul to employee pay view experience.
• Led steering committee meetings with clients, senior leadership and business consultants for ongoing business and regulatory initiatives.
• Led daily scrums and sprint meetings and retrospectives and successfully released over 500+ project deliverables (incl. front-end UI) using JIRA
• Oversaw and closely managed project financial and budgeting activity, incl. resource allocation to forecasted spend vs. current operating needs.

Greater Grand Rapids, Michigan Area

• Led the end-end integration of a $2M SaaS solution to drive both customer engagement and implement critical safety factors for Automotive segment.
• Elicited clear requirements, obtained sign-off on scope and controlled project deliverables for numerous internal technology applications.

Toronto, Canada Area

• Responsible for Canadian pricing for Services (ProSupport, ProSupport+, Managed and Cloud) on entire Dell product lineup across Canada
• Managed budgets for sales executives, created and owned sales conversion tracker to capture planned vs. delivered sales for Canada across entire product portfolio

Worked on Business analytics & pricing strategy for core smartphone campaigns.Project work includes process re-design, developing core performance metrics and introducing competitive plans based on hard research and consumer demand

Project Management and Device Forecasting for Hardware programsProject work included managing end-to-end rollout of a new data-transfer solution nationally, working with tech. vendors to develop online reporting tool used by multiple stakeholders, and creating a real-time analytics system

Mississauga, ON

Toronto

Provide the highest level of customer satisfaction while conducting personal/business financial transactions