- Nominated for the Colleague of the Month in AprilI initially joined the Online Helpdesk Team and was upskilled to handle Personal Banking queries in January 2024. In this role, I address and resolve queries for customers of Lloyds Bank, Halifax, and Bank of Scotland. I consistently meet handle time targets while maintaining high standards of professionalism and customer satisfaction.

I completed a 3-month contract during the high-demand Christmas season.Responsibilities included organizing and stocking products across various aisles, ensuring optimal presentation and accessibility for customers

As a cleaner at Sainsbury's Halifax, I was part of the team responsible for maintaining a clean and safe environment. I diligently followed guidelines to ensure the correct and safe use of equipment, prioritizing the safety of both employees and customers. My duties included working in the Petrol Filling Station (PFS) and the recycling area, where I adhered to strict protocols to maintain cleanliness and operational efficiency