Sara Balzer Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

Overland Park, KS

Greater Denver Area

• Lead Bridgevine’s revenue growth initiatives through successful onboarding and implementation of all new channel partnerships
• Drive Bridgevine client satisfaction through ongoing program support of key accounts
• Interface with business leaders and various client departments, including IT, Sales, Marketing, Operations, and Product to ensure optimal program delivery
• Generate protocol and formal documentation of cross-departmental functionalities to strengthen proficiencies, improve quality, and manage to business evolution
• Devise effective communication paths to publicize project expectations and progress to executive leadership and key stakeholders throughout the organization
• Manage multiple projects at once, including prioritization of tasks and resources throughout project lifecycles

• Fostered growth of client portfolio, including Time Warner Cable, Comcast, CenturyLink, and Cox Communications
• Maximized account revenue and client satisfaction through coordination of SEM/SEO, Channel, Utility partners, and SaaS program implementation
• Managed deliverables throughout development life-cycle for implementation, migration, and upgrades of technology to meet provider and customer needs
• Implemented strategic merchandising and content improvements to optimize call center performance and e-commerce platform
• Responsible for ROI analysis, prioritization, and launch strategies to support operational enhancements and API Integrations

• Prospected and networked daily to identify potential new clients in a designated sales territory
• Consulted with business owners and C-Suite executives to assess needs, create demand, and negotiate contract terms
• Achieved 115% to goal in Q4 FY 2013
• Top Sales Representative in Central/Mountain Region in June 2013

• Coached sales employees to meet monthly sales quotas and company initiative goals across district of 29 retail locations
• Trained management employees to cultivate sales teams and elevate performance
• Provided support in daily store operations including merchandising, reporting, and inventory
• Designed and led Peak Development program to coach district’s low sales performers
• Subject Matter Expert in accessories for the district, including promotion of new products to drive revenue

• Managed two highly-effective retail teams; including setup and grand opening of new location
• Coached and developed up to 10 employees to meet sales quotas while ensuring customer satisfaction and cost efficiency of store operations
• Increased feature and accessory revenue by 150% and 130% respectively
• Consistently delivered customer satisfaction scores over 110% to goal
• Supervised store employees including hiring, firing, discipline, staffing, and scheduling
• Mentored future store manages on leading new teams and balancing sales revenue with operational needs

-Developed leadership, management, and coaching skills -Learned best practices for leading a team to be successful in both sales and operations-Attended classroom and hands-on training to learn each role required to effectively manage a retail store-Focused on utilizing an extraordinary customer experience to build a profitable business-Successfully.

Bachelor Of Arts (B.A.), Marketing

Activities and Societies: MSU Marketing Association--Vice President, 2008-2009

Winemaking Certificate