Simon Bell Email & Phone Number

Carlisle, England, United Kingdom

Carlisle

Carlisle, England, United Kingdom

Reading, England, United Kingdom

Reading, England, United Kingdom

Reading, United Kingdom

Reading, United Kingdom

High Wycombe

Successfully implemented a Quality Control process based on the Prince 2 Project Methodology, which enforces client project deliverables to a high standard.Successfully launched multiple 3rd Party products to the business for Complete I.T. clients. This process involved the training all internal staff, commercially and technically and managing the life-cycle of each product.Vendor Management. Assisting Business Development in a pre-sales technical capacity to help Complete I.T. “win” new clients.Escalation point for all advanced technical queries and infrastructure solutions.Created an Internal Training Academy offering every 6 months based on individual career development which delivers technical training and provides a route to vendor training and examination for 80+ technical staff.Managed an internal IT team to provide a stable and productive internal infrastructure. Managed a Project Team of 4, to deliver scalable high end solutions to Complete I.T.’s Clients. Compliance Officer for Complete I.T. which includes responsibility for developing internal and client security best practice and maintaining the Cyber Essentials Accreditation.

High Wycombe

Managing high end Complete I.T. clients onsite, providing technical and commercial business input and delivering complex infrastructure projects whilst maturing the client relationship with Complete I.T.

Technical Architect• Project: Migrated Exchange 2003 to a Clustered Exchange 2007 environment incorporating an iSCSI SAN• Documentation: Created a myriad of process documentation, including Server Build, Infrastructure Naming System to name but a few.• Implemented an ITIL based Change Management process.• Acting as an IT infrastructure consultant to Financial Business Projects.• Delivered a VMware Server consolidation project as well as a Server Room relocation.IT ManagerMarch 2005 to December 2007• Worked with the business to create a formalised helpdesk structure.• Managed a Support Team of 7 staff.• Designed and implemented internal processes and procedures for the helpdesk.• Project: Migrated 7 European remote sites onto the Company network using IPSec and migrating 40 users into the domain structure.

• Supporting external customers with 1st-3rd Line support• Supporting E-POS systems for a number of customers• Conversion of Novell OS to Windows NT 3.51/4.0• Supporting Windows 95 and Desktop Publishing Applications

• 1st/2nd Line Support for internal/external customers• Installation/Supporting Novell 3.x Networks including Ethernet cabling.• Supporting MS Windows 3.x and relevant DOS/WIN applications

Hnd, Computer Science

HND Computer Science

Higher, Computer Science