One Purpose Senior Services provides consulting services for healthcare organizations looking to improve operational efficiencies or improve revenue generation. 25+ years experience of delivering results.

One Purpose Senior Adventures is a not for profit seeking to enable bucket list adventures for seniors of low income, living in assisted living or nursing home facilities. It is through the generosity of our donors that we are able to give seniors the opportunity to experience things like sky-diving, whitewater rafting, ziplining, hot air balloon rides, or whatever adventure they've dreamed of experiencing.

• Consult with small business owners on marketing operations by building marketing and business plans, executing social media strategy, and optimizing online presence through digital marketing techniques.• Develop content marketing and social media strategies to grow brand awareness, increase leads, and boost customer engagement.• Build comprehensive sales training programs to grow revenue, increase closing rates, and transform the salesforce.• Lead the development and implementation of email marketing campaigns to boost traffic and increase customer retention.• Establish programs for influencer marketing, outreach strategies, and website development to facilitate profitability.

One Purpose Senior Healthcare is a Home Healthcare Company primarily focused on providing Healthcare Coordination for individuals utilizing Medicaid waiver services in their home.

• Coordinated startup operations for 5 new assisted living communities within 18 months to drive an overall occupancy rate of 90%+.• Implemented innovative sales and marketing strategies to generate $2.5M in revenue per month.• Created HIPAA guidelines and policies by collaborating closely with clinical leadership and strengthening organizational compliance for auditing.• Oversee and implement statewide training programs for marketing professionals through leadership coaching and professional development.• Spearheaded new technology implementations for clinical, sales CRM, marketing, and accounting functions.• Partner with Chairman and internal stakeholders to develop crucial policies and procedures for successful revenue growth and operations.

• Developed community programs to enrich senior population in Northeast Indiana by overseeing network coordination of individuals and organizations.• Facilitated policy development and membership guidelines to increase member retention.• Provided key insights on process improvement and sponsorship opportunities as a member of various sub-committees.

• Streamlined programming and operational processes as Chairman of the Board and Ambassador.• Utilized project planning skills to execute enriching events and presentations as Coordinator of Lunch-N-Learn program.• Assisted in the strategic planning for promoting economic development for greater New Haven community.

• Oversaw multi-state operations and strategic direction for senior living communities by streamlining programs for dining, business development, contract compliance, investor relations, asset management, finance, and human resources.• Administered vendor management by leading contract negotiations, creating networking relationships, and minimizing costs.• Established critical policies and procedures to successfully accomplish community goals, objectives, and strategies.

• Oversaw budget management by optimizing cash flow, maintaining accountability, and evaluating key variances.• Acted as a liaison by representing brand in local, state, professional organizations, and affiliate groups.• Coordinated people management processes to recruit and oversee new hire development and facilitate managerial employee termination.• Optimized superior staff training programs for staff to boost customer service and elevate patient care.• Increased resident retention by deploying engaging events, monitoring patient safety protocols, and consulting with families on follow-up issues.• Served as a subject matter expert for all staff, prospects, community organizations, government agencies, and public health.

• Facilitate public hearings by evaluating applications related to subdivisions, shopping centers, apartment complexes, development plans, and industrial parks.• Delivered key insights on effective decision making for rezoning petitions, amendments, and subdivision control ordinances.

• Responsible for fulfilling leasing and move in goals.• Oversee brand management by establishing meaningful relationships with referral sources, residents, and staff personnel.• Supervises the sales and marketing personnel at the community.• Create and implement a strong community outreach program.• Spearhead media and marketing planning and implementation.• Works closely with the Executive Director and Corporate Director of Sales in development and implementation of the quarterly marketing plan.

• Led the senior challenge committee to plan, execute, and host the Senior Challenge Division of the Fort4Ftiness Fall Festival Event.

• Spearheaded referral development and admissions program to increase occupancy and revenue generation for a nursing and rehabilitation center.• Headed the rebranding of the organizational rehab philosophy, remodeling and maintenance of the rehab wing, and optimization of the training program to transform customer service.

• Oversaw startup operations by spearheading business development and contract negotiations to earn $100K in first year revenue and move into commercial location within 6 months.• Developed effective market penetration and community partnerships to increase revenue by $750K in last year of owners.

• Analyze, review, negotiate and settle commercial general liability and construction defect claims of varying complexity in a thorough manner with minimal supervision.• Assist in agency management by providing feedback to Underwriting.• Establish and monitor reserves to adequately reflect the exposure, making appropriate changes as files develop.• Participate in catastrophe team efforts (both inside and outside the regularly assigned territory), as well as the after-hours emergency claim response program.• Focus on outstanding customer service for all customers.• Examine policy coverage forms and other records to determine insurance coverage.• Conduct on-site inspections and interviews, as well as telephone and written correspondence, with claimants and policyholders.• Occasionally manage litigated files with the assistance of the Legal Department.

• Obtaining legal documents including marriage certificates and birth certificates• Locating absent parties• Uncovering individual assets• Managing service of process• Drafting interrogatories and production of documents, and responding to requests for the same• Filing legal documents• Working with a mediator to assist the two parties in reaching divorce or custody agreement