Samantha Bilsky Email & Phone Number

I am a dedicated and results-driven Customer Service Advocate with extensive experience in providing high-quality customer support, operating POS systems, managing inbound calls, addressing inquiries, coordinating front desk operations, helping find products, and communicating product information. I excel at supervising store operations, greeting customers, elevating satisfaction, and retention scores, increasing repeat business, reducing wait times, maximizing profitability and store sales, and improving service delivery. A few additional highlights include:✔ Track record of managing bookings, planning special events, producing invoices and receipts, restocking merchandise, organizing store displays, building rapport, processing cash and credit transactions, and maintaining inventory levels, ✔ Skilled in upselling and cross-selling products, supervising online orders, optimizing the shopping experience, handling product returns/exchanges, and improving store coverage during peak customer traffic times. ✔ Proven success in providing personalized assistance, enhancing customer engagement, promoting sales initiatives, solidifying customer trust and loyalty, training new team members, and ensuring smooth retail operations.Please feel free to contact me at bilskys500@gmail.com with any thoughts, comments, or questions. I’m always interested in making new professional acquaintances.