- Running a successful online business, selling prints and greeting cards through the Etsy platform.- Creating an extensive portfolio of fresh designs to sell to a contemporary and discerning customer base.- Using Instagram, Facebook & Twitter to engage with customers and create a following.- Providing excellent customer service to new and existing customers, with a focus on communication and problem solving.

- Understanding client requests and creating illustrations according to client specifications.- Illustrating and writing short children's stories in a vintage style.- Utilising social media to promote my own work and create a professional network.

- Communicated with a wide range of people, often finding non-verbal ways to communicate when language was a barrier.- Planned and organised travel routes, activities, transport and accommodation.- Managed finances and worked to a tight budget.- Developed strong creative illustration skills through working on a variety of personal projects.- Wrote a personal travel blog, full of photos and details of my adventures.

- Worked as part of a creative and dynamic team in various roles (detailed below), which required good communication skills and an ability to react to a constantly changing environment.Back of House Specialist- Demonstrated extensive knowledge and use of the SAP application to maintain highly accurate stock levels.- Worked as part of a team in the Service Parts division, ensuring that the customer service area of the store was well stocked and accurately tracking the location of thousands of parts as repairs were being carried out on customer machines.Family Room Specialist- Delivered One-to-One training, personally tailored to customers of various ages and skill levels.- Advanced troubleshooting of iOS devices, solving problems and carrying out repairs for individual customers in a professional and timely manner.- Managed conflict through clear communication and empathy for customer situations.- Demonstrated strong understanding of both the Mac and PC platforms, particularly when troubleshooting user issues and transferring data between computers.

- Used Adobe Creative Suite to create effective and professional posters, flyers and branding for local businesses, individuals and community organisations.- Planned, filmed and edited video footage for multimedia presentations used on a citywide scale.- Networked and built engaging and professional relationships with clients and local businesses.

- Provided a high level of customer service to clients in a professional healthcare setting.

- Leadership and personal development of a dynamic group of approximately 120 youth and young adults.- Participated in team work and decision making as part of the core leadership team.- Public speaking to groups of up to 200 people from youth through to adults.- Produced community and citywide events catering to groups of 80 - 5000 attendees.- Graphic Design and illustration of event posters and flyers.

- Oversight and direction of staff in the development and implementation of recreational activities and childcare programmes for groups of 20-80 children.