Susie Jun Email & Phone Number

Garden Grove, California, United States

• Assessed condition of clients' skin in order to make recommendation to improve skin quality• Administered treatments such as customized facials, chemical peels, microdermabrasion, etc• Carried out administrative tasks, including product inventory checks, scheduling, and consultations• Retailed skincare products beneficial to client's skin type and skin conditions• Fostered friendly, warm and exceptional customer experience• Utilizing social media platforms to spread business exposure andincrease business revenue

• Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals• Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business• Worked with POS system to place over a 100 orders, manage bills, and handle complimentary items for dissatisfied customers• Trained incoming staff to maximize job satisfaction and productivity

Brea, Ca

• Managed multiple social media accounts, generating interest for existing and upcoming product or service releases• Developed marketing content on Instagram containing promotional materials and advertisements for social media• Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost brand identification• Collaborated with multiple influencers and makeup artists within the beauty industry• Ensured consistency in content to optimize social media accounts

Newport Beach, California

• Responsible for efficiently and courteously answering the Room Service telephone and taking food and beverage orders from guests.• Maintained knowledge of all menu items and cooperatively worked together with the private dining servers and the kitchen staff to ensure smooth flow and excellent service. • Recorded all guest charges, gratuities, and cash transactions accurately in accordance with department policies and procedures.• Recognized and addressed any problems resulting from guest complaints, obtaining assistance from manager if necessary.

Buena Park, Ca

• The very first cake station lead at 85 Degrees Bakery and Cafe in Buena Park, CA. • In charge of the cake station and POS station• Thorough knowledge and skill of all storefront stations and menu items• Handled all customer inquiries and concerns• Managed and assisted 20+ storefront employees

Fullerton, Ca

• Assisted the head coordinator with the execution of the wedding.• Helped create a detailed timeline of the wedding and ensured that all vendors and staff were in sync.• Coordinated and prepared the venue accordingly to the client’s vision.

Aesthetician/Esthetician And Skin Care Specialist

Bachelor Of Science (B.S.), Hospitality Administration/Management

• University Concert Choir • Alpha Lambda Delta Honor Society • Eta Sigma Delta Hospitality Honor Society • Top 20% at the Collins College.

Study Abroad Summer Program, Hospitality/ Tuscany Wines/ Italian Culture & History

June 2015 - July 2015

Pre-Nursing, Pre-Nursing Studies

Science Pre Reqs for Nursing School