Samuel Blackmon Email & Phone Number

Charlotte, NC, US

Redmond, Washington, US

Customer Success Lead for Microsoft Unified Services customers. My role entails selling, renewing, and delivering Unified Services for Enterprise cloud investments.Top 3 Responsibilities* Consultative selling of Unified Enhancements that will provide immediate value for the customers investment.* Administration of Success Engagements that tie into the.

Redmond, Washington, US

Partnering with Fortune 500 customers to create a "know me" experience while aligning Microsoft solutions, services, and resources to help drive cloud innovation. My role consists of engaging and building key relationships with cloud success managers, project leaders, and director level stakeholders so that every engagement, goal, and purpose has their.

Redmond, Washington, US

Premier Field Engineers (PFE) serves as a technical adviser to Enterprise customers while delivering unique value by supporting and increasing the productivity of Microsoft technologies. Areas of focus for Samuel are Modern Device Management, Windows Platforms and Mobility serving our customers that require Support Mission Critical services from Microsoft..

Redmond, Washington, US

Provide global engineering support for Professional and Premier level clients for Mobility Pod products not limited to but including:Microsoft Intune, Intune for GovernmentMicrosoft System Center Configuration Manager,Microsoft Azure,Microsoft Office 365 MDM,Microsoft NDES and SCEP

Redmond, Washington, US

-Providing Premier Support to customers deploying, updating, and servicing the following Microsoft Technologies: -Windows Server 2008, 2012 R2, 2016 -Surface Pro 3, Surface Pro 4 -Windows 10 Deployment -Microsoft Volume Activation Management Tool (VAMT)-Partnering with Enterprise customers and assisting them in making the most of the services and devices.

Hanover, DE

Management and support of Laptop, Desktop, Mobile Phone and iPad devices, and administer customer needs via Citix XEN Server, Microsoft Server 2008/2012, Avaya Messaing Systems, and VMWare VSphere 5.0 technologiesImplement, troubleshoot and update Windows Operating Systems: Windows 7, 8.1, 10 (Fall 2016)Check daily reports on the health of all clients in.

Englewood, Colorado, US

Great all visitors and guest upon them entering our meetings and ensuring that they truly enjoyed being a part of Toastmasters on that dayPreside and lead meetingsProvide critical and effective feedback to speakers and participants to ensure that we are continuing to become better speakers, facilitators, and evaluatorsProvide information to guest's and.

Austin, TX, US

* Provide front line support for the entire company (3,000 + Users)* Provide break/fix support for laptops and desktops* Remote support for over 40 + remote offices* Macintosh iPhone and basic Mac support configuration* Active Directory Management* Kaspersky Anti-virus software agent support* Software and Application configuration support

Charlotte, North Carolina, US

* Provide 3rd Level Support for Microsoft Office 2007/2010 applications on 20,000+ Windows XP/7 workstations* Provide 3rd Level Support for Microsoft Live Meeting as well as manage 1,200+ Duke Energy Live Meeting accounts* Create test-plans for new updates and MS applications that would affect company applications* Provide Senior Management with weekly as.

Alpharetta, GA, US

* First-line support to end users of the Columbia, SC location office with over 150 users* Creation of new users as well as security badge system, via MS Active Directory and Asure ID Software* Create and document department images using Symantec Ghost Imaging Tool* Manage user workstations and application usage via LANDesk Management software*.

* Assitant Head Coach of 14,15, and 16 & Under Basketball Teams* Organize practices, prepare drills, and teaching sessions* Promoted team building exercises to motivate and improve team moral and character* Worked with every position on the floor and the details and responsiblities of each.

Columbia, SC, US

Help bridge the gap between uprising seniors and myself by giving insight into what it takes to be successful in the Information Technology field. I was able to help guide them through the process of obtaining an internship, getting on the job training, and also preparing for the interview.

Lexington, South Carolina, US

* Provide Tier 1 Heldesk Support for all company and at-home end-users* Escalate to have passwords reset, access issues, and or citrix profile issues* Answer 20-45 calls a day to assist over 1,500 network users within the MSA company domain* Work as a team to ensure that communication is precise and new methods and solutions are shared* Diagnose all.

Atlanta, Georgia, US

* Provide 24x7 first-line support for all financial institutions within cooperation of NCR* Document and process all calls and concerns so that every member of the team is aware and up-to-date* Maintain professionalism and great communication throughout all processes of escalation* Follow through on escalation of issues with precise communication and.

* Lab Rat* PC Vacuum Buddy* Cable Runner

Customer Experience Program Certificate, Customer Experience

Bs, Integrated Information Technology