Shawn Murdock Email & Phone Number

Cleveland, Ohio, United States

Responsible for design, implementation, operations, and maintenance of computer workstations, department servers, storage systems, virtual environment, and applications used in radiation cancer treatment.Project lead for cancer centers disaster recovery planning, risk management, increasing security, high availability solutions, and multi-level protections for patient medical recordsDeployment of SAN and NAS NetApp storage clusters using fiber channel storage network.Conversion of server based file shares to storage based SMB shares.Created portable wiki / database to house IT documentation, procedures, inventory, vendor contact information, application details and other information, and creation, and maintenance, of almost all documentation stored within the wiki.

Cleveland, Ohio, United States

Department of Radiation Oncology, Taussig Cancer CenterManaged all departmental infrastructure projects including:Novell to Windows migrationCitrix farm deployment to service multiple remote satellite facilitiesRadiation patient treatment delivery system hardware and software upgradesDeployment of Vmware clusters and conversion of physical to virtual servers and applications Implementation of Microsoft SQL cluster and fiber channel SAN for patient treatment records and PHIDepartment workstation life cycle upgradesDeveloped and maintained all workstation OS images and unattended scripted routinesRevamp of departments printer and scanner workflowsImplementation of email and groupware

Various Locations In The Cleveland / Akron Area

Specialist, American Greetings World Headquarters: Project lead for Apple product upgrades for their art department. Project adviser, technical lead for conversion from Token Ring to Ethernet LAN systems. Macintosh repair adviser. Project, Application Lead, Moen World Headquarters: Project lead for migration to Microsoft NT 4.0, and sales force roll outs.Project specialist for migration to Microsoft Exchange.

North Olmsted, Ohio

Administrator of location’s internal network.Upgraded, diagnosed, and repaired customer systems.Worked with customers at service desk, and on phone, with problems and or questions.Obtained 53 hardware and software certifications through self-study.Trained and oriented new hires.

Cleveland/Akron, Ohio Area

Computer Technician for East Cleveland region and Akron area. Traveled between locations providing service customer's equipment.Responsible for stores inventory, floor demos, and education of the sales team about new products.Repaired audio and visual equipment as needed.

All Aspects Of Information Technology

Certificates, Information Technology Security

IT Security 1 & 2

Project Management, Certificates

Project Management 1 & 2

Engineering