Taking smart risks in cryptocurrency to increase profits for small scale miners (ourselves!) Developing expertise in entrepreneurship and blockchain technologies.

Operated IT department for an enterprise that exclusively uses Apple devices, including Mac, iPad and iPhone. Improved system performance and stability at a reduced overall cost by leveraging strategic vendor relationships. Implemented a mobile device management (MDM) system for corporately owned and BYOD devices, protecting both corporate data and user privacy. Administered Microsoft 365 cloud services, effectively integrating Microsoft standards into the Apple environment. Managed remote users, devices, networks and infrastructure, often troubleshooting and reaching resolutions without physical access.

Built customer relationships while repairing device hardware and software, including Mac, iPad, and iPhone. Provided expert-level recommendations for products and services to internal and external customers, including for many local businesses. Mentored top-tier teams in technical support and sales, resulting in improved support efficiency and increased revenue. Trained 100+ new employees for all store roles.

Directly interacted with energy industry clients to determine their needs. Customized software solutions to fit those needs, and trained clients on day-to-day software usage and functional customization for their unique businesses. Complex data processing with C++, Oracle, SQL Server.

Worked on the architecture, design and implementation of a Facebook application built on the Ruby on Rails framework to make planning events easy!

Software engineering for a real-time web application, primarily using Python and Pylons on Linux servers. Led the development of low-level software to simplify interaction with databases for non-technical support teams.

First line customer relations with the general public, completing program registrations, rental bookings, and admissions. Compiled admissions statistics and reports.

Repaired and refurbished donated desktop and laptop computers for use in school environments.