Sherri Boulet Email & Phone Number

Washington, District Of Columbia, United States

• Support the Asst. Director of Office of Consumer Populations at the Consumer Financial Protection Bureau in promoting financial literacy among diverse communities.
• Provide tailored financial advice to protect Older Americans from scams, guide Students in choosing optimal financial packages, and assist Service Members in managing their income.
• Organize and host weekly executive and monthly team meetings.

Washington D.C. Metro Area

• Provided executive administrative support to the Technology Innovation Design and Development Front Office Team Lead at CFPB, managing scheduling, coordinating meetings, and assisting with onboarding/offboarding.
• Managed Department Manager's meeting schedules using Microsoft Outlook Calendar.
• Coordinated conference meetings via WebEx and VTC for the Design and Development Front Office Team.
• Prepared reports and spreadsheets using Microsoft Office for the Technology Innovation Design and Development team.

In my role as a Concierge at Classic Concierge, I excelled in providing top-notch customer service to visitors and clients. I managed corporate gift ordering, restaurant reservations, and provided valuable information on popular tourist sites and attractions. Handling incoming calls with professionalism and efficiency was key to ensuring a positive.

Washington D.C. Metro Area

• Supported the Office Coordinator in maintaining project status for the Federal Government Affairs Team at Sanofi.
• Managed administrative systems for tracking and responding to Congressional and Executive Branch actions.
• Researched Congressional database and gathered required information.
• Coordinated webcasts, video teleconferences, and briefing materials for meetings.

Washington D.C. Metro Area

• Led the Switchboard Operations Call Center team to optimize call handling procedures and enhance customer service.
• Collaborated with team members to recommend improvements and standardize procedures.
• Directed consumers to the appropriate department and addressed inquiries related to CFPB Products.
• Recommended changes to meet organizational goals and objectives, transferring complaints to the Right Now system.

Washington D.C. Metro Area

• Managed two large government facilities as Executive Administrative Assistant for Armed Forces Retirement Home, providing support to the Chief Operating Officer.
• Organized internal and group meetings, coordinated with out-of-state office staff, and served as liaison to Divisional Managers, leading to the creation of new organizational plans.
• Developed strong communication and organizational skills while working at Professional Services of America, Inc. in the Washington D.C. Metro Area.

Washington D.C. Metro Area

• Managed owner and partner's calendar, provided excellent customer service, and maintained client files at Silver, Freedman and Taff, LLP.
• Assisted with administrative duties, entered attorneys' time, and served as a liaison between clients and accounting department.
• Developed strong organizational skills, attention to detail, and effective communication with clients and staff.

In my role at AARP, I provided exceptional administrative support to various departments, managed calendars, and facilitated communication within the organization. Additionally, I served as the Editor & Chief of News&Notes e-bulletin publication, ensuring timely and accurate distribution of information. My work also involved assisting with budget.

• In my role as a Legal Secretary at DC Housing Finance Agency, I effectively managed the General Counsel's calls and docket, provided administrative support to Associate Counsels, and assisted the Document Administrator.
• Scheduled meetings, training classes, travel arrangements, and restaurant reservations for the Office of the General Counsel.
• Developed strong organizational and multitasking skills in a fast-paced legal environment.

Project Management Certificate

Bachelor Of Science, Business Administration

Associates, Paralegal Studies