Stuart Bradburn Email & Phone Number

London, Gb

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

As a senior member of the support team I am responsible for administering elements of the IT environment, ensuring the health of the video conferencing facilities, and supporting the executive staff. My time is split between BAU incidents and delivering project work.Key Achievements:Successfully participated in an upgrade programme to deliver a Windows 10, DDPE, OneDrive, Microsoft Teams, and Office 365 environment to all UK based users.Responsibilities:• Resolution of 2nd and 3rd line BAU support incidents.• Single London custodian of all Polycom AV and meeting room equipment.• Administration of Active Directory, Office 365, Cisco Call Manager, Windows Server, and Microsoft Azure.• Participation in project work during OS upgrades, LANDesk updates, and roll out programmes.• VIP and executive support individual.

London, United Kingdom

Based on client sites implementing projects and providing support as a member of the professional services team.Key Achievements:Successfully supported multiple roll-out projects implementing Windows OS upgrades from legacy environments (Windows XP, Windows NT, Windows 98, and Windows 7) and merged multiple domains into single EMEA domains. Responsible for support, user profile / account migration and rolling out of hardware.Responsibilities:• Server and hardware deployment within data centers and within other areas of the business.• Software implementation, configuration, and deployment from SCCM or provided media.• General support of IT and Infrastructure environment, including 2nd and 3rd line tasks.• IT project co-ordination and team leadership roles.• Scripted data migration from client sites to data centers.

London, United Kingdom

Included in a small team responsible for providing support for both the day and night time deployment engineers, as well as the end user once the changes were implemented.Key Achievements:Was involved in successfully providing a cloning solution during a hardware refresh project for a French bank based in the city and provided activation, co-ordination and training for a Strong Authentication security card project.Responsibilities:• Co-ordinate engineers on-site as part of a team leadership role.• Provide trade floor support for project related incidents.• Support the cloning of machines during a hardware refresh project and provide post-deployment support.• Rollout of strong authentication and card readers and provide support during a single sign on project.• Work closely with the service partner and maintain a project schedule for the team.• Escalate or proactively manage incidents that fell outside the remit of the project.• Undertake ad-hoc infrastructure/desktop remediation work as directed.

London, United Kingdom

Involved with the testing, Implementation and support during the Cerner millennium NPfIT project responsible for introducing an electronic records database into the NHS trusts.Key Achievements:One of only a few trusts to successfully implement the Cerner Millennium central electronic records software into the NHS.Responsibilities:• Auditing and updating the DCW, an electronic database, with site services, locations and equipment.• Device and software testing before the rollout of the Cerner software, this included the deployment of the package containing the required software needed prior and during the rollout.• Replacement and upgrading specifics of equipment considered redundant and unfit for use. • Software installation, configuration and post migration 1st, 2nd and 3rd line support to resolve Hardware/Software related issues.

London, United Kingdom

Involved in providing a scripted in-place system upgrade from Window XP to Windows Vista within a ZENworks environment and the migration of Active Directory accounts and profiles from a legacy domain.Key Achievements:Successfully implemented a Windows Vista environment from Windows XP platform across multiple sites in London.Responsibilities:• The migration of user’s Active Directory accounts and profiles into a new domain, the rollout of users and computers into a new Windows Vista environment.• Building of Windows Vista machines using an automated scripted build and troubleshooting any build issues that may arise. Distribution and Deployment of the machines, this included desk side visits.• The setting up of Wyse terminals within the remote sites.• Upgrading machine specifics to comply with Windows Vista to enhance performance, the importing of user data.• Active Directory User and group administration, the copying of user’s home drive and profile data.• Software installation, configuration and post migration floorwalking to resolve Hardware/Software issues.

London, United Kingdom

Involved in planning and implementing an Adobe upgrade project to eight thousand desktop machines with versions lower than v8.1 and was involved with the rollout of multiple old Windows XP builds into a new Windows SP2 environment.Key Achievements:Successfully implemented a Windows XP SP2 environment from Windows XP SP1 and other legacy operating system builds.Responsibilities:• Plan and implement an Adobe upgrade project to 8000 desktop machines with versions lower than v8.1• Audit users to determine specific user and workstation requirements using an IE based audit tool.• Rollout of old Windows XP build and Deployment of new Windows XP SP2 machines.• Active Directory User administration, as well as software installation and configuration via SMS.• Provide Post migration Floorwalking to resolve Hardware/Software issues.

London, United Kingdom

Brought in to help with the support work load during Windows XP SP2 migration project within Capstone Mortgages in its London office.Key Achievements:Successfully completed the rollout of Windows XP SP2 machines within the allotted timescale.Responsibilities:• Understand user environments and provide solutions for their problems.• Rollout of old Windows XP build and Deployment of new Windows XP SP2 machines.• Active Directory User and Group administration for the installation of software.• Provide both Post and Pre-Migration floorwalking to resolve Hardware/Software issues.• Supporting mortgage brokers with Generating KFI and AIP applications into Abode documents.• Asset Tagging of new equipment

Ireland

One of two engineers providing desk-side support for a roll out project across multiple sites within the Republic of Ireland.Key Achievements:Completed the support requirements for all Irish satellite sites. Responsibilities:• Troubleshooting and resolving of Hardware/Software issues and Post Migration Floorwalking.• Active Directory User administration.• Exporting and Importing of User data using USMT.• Rollout of Windows NT4 machines, Imaging and Deployment of new Windows XP SP2 machines throughout various locations within Ireland and the UK.• SMS Software installation and manual configuration.• Rollout of Citrix boxes with new Workstations.

Edinburgh, United Kingdom

Part of a project team responsible for the London and Scotland based roll out of new assets with a Windows XP SP2 build and the management of old assets.Key AchievementsSuccessfully completed the roll out of Windows XP SP2 machines in several London and Edinburgh sites.Responsibilities• Roll out of Windows 98 machines, Imagining and Deployment of new Windows XP SP2 machines throughout various locations within the UK.• Software installation.• Troubleshooting and resolving of Hardware/Software issues.• DOA machine management.• Floor walk freshly migrated users and post migration user support.

London, United Kingdom

Part of a project team responsible for the Europe wide rollout of new assets with a Windows XP SP2 build, the migration of user’s data from multiple legacy domains and a Lotus Notes upgrade. Key Achievements:Successfully implemented a Windows XP SP2 environment from Windows 98 and other legacy operating systems.Responsibilities:• Scripted building of machines and physical deployment of assets.• Floor-walking and post migration support during the project. • Management of old assets and asset tagging of new equipment.