Manages the Telecommunications/Cisco VoIP environment for Crypto.com Arena, Peacock Theater, LA Live and AEG Corporate offices.Project Support:- IT, broadcast and voice infrastructure for major renovations and upgrades at Crypto.com Arena- Voice infrastructure upgrades including CUCM and migration to Microsoft Teams Phone- Legacy Nortel PBX decommission- Ongoing neutral host DAS implementation throughout the campus- Implementation of Microsoft Teams Rooms (MTRs) at Crypto.com ArenaEvent support at Crypto.com Arena and Microsoft Theater, including the Emmy Awards, American Music Awards, BET Awards, and Grammy Awards.

Managed operations of a mixed telecommunications environment including Cisco UCM, Avaya, Mitel, Microsoft Teams Voice and other hosted VoIP platforms.Provided videoconferencing support which included Microsoft Teams Rooms, Poly, Cisco and Zoom platforms.Responsible for all aspects of circuit provisioning which included contract negotiations, ensuring competitive pricing, ordering process, managing new site builds, migrations, implementation and test and turn-up.Managed Proof of Concepts for collaboration, videoconferencing and mobility.Responsibilities also included managing and supporting mobility services, billing, and structured cabling.Functioned as IT project manager and technical voice lead for small to large scale office buildouts and world-class venue projects.

Managed IT infrastructure projects including network, telecommunications, structured cabling and workstation deployments for medium to large scale building projects and major sports arenas. Responsibilities also included design, configuration, budget preparation, project plan development and implementation of all assigned projects.Interfaced with internal operational and management teams, vendors and clients relating to all aspects of projects.

Managed all Avaya telecommunications systems and related projects for the headquarters office and 50 remote locations.Provided team leadership for five telecom engineers and analysts to develop, improve, maintain and implement telecommunications solutions at all locations. Managed ongoing multiple telecom projects, deployment of Avaya telephony servers and voice mail systems and evaluation of future infrastructure related projects.

Managed day-to-day operations, project planning and advanced Avaya systems management including least cost routing and system upgrades.Provided telecommunications operational and billing support for all offices nationwide including assessment and optimization of telecommunications networks, equipment and emerging technologies.Managed multiple resources and service providers to ensure projects were completed on schedule and within budget.

Managed day-to-day operations and advanced Avaya systems management including least cost routing and system upgrades. Project support which included managing multiple resources and service providers to ensure projects were completed on schedule and within budget.