Steven Brinkman Email & Phone Number

Sussex, Wi

Responsible for the coordination of customer relationships by developing new contacts and business opportunities. Maintains existing customer base relationships and sales dollars. Responsible for preparing customer job quotes, expediting customer orders, taking phone orders, and helping resolve problems with customers. This position reports directly to the VP & Director of Corporate Services.

Pewaukee, Wisconsin

Responsible for customer relationships in the Machinery Division of Sharp Packaging Systems. Handling customer inquiries for parts needed and the coordination of all freight shipments for the division. Managing stock levels of critical parts and ribbon for customer's immediate needs.

Generate programs to drive traffic into the facility through outside sales and promotionsCreate an internal "WOW" factor for the guests to increase repeat visitsStandardizing internal procedures for employee use and customer enjoyment

Market all facets of the facility to attract and retain guests. Analyze center's performance against budget and make appropriate changesManage staff of 38, including hiring, training, disciplinary action, promoting, scheduling, and payroll Key Achievements:$385,000 growth in Sales in the first three years189% increase in family involvement in the sport Youth program grew from 6 to 53 bowlers, generating an additional $11,000 in sales76% increase in bar sales while ensuring profit goes to the bottom lineGrew Food Sales 74% with no additional equipment

Manage 18 rep groups nationwide to acquire and develop consumer, aftermarket, and distributor accounts. Develop relationships with home center retailers to meet their needs and expand our product lineKey Achievements:Generated over $325,000 in additional sales by expanding into the farming industrySecured major retail accounts from competitive threats year after yearPromoted a variety of product lines to help increase the customer's SKU countCreated the product catalog and point-of-purchase signage for the productCoordinated all materials for and attended numerous factory and customer trade shows

Maintain and increase sales of wheel and tire assemblies to OEM accounts, and material handling products Generate leads, set appointments, and track progress in closing the sale.