Conducted individual counseling sessions Provided individualized life-skills guidance, support, training sessions, and group presentations Conducted comprehensive assessments and referral sessions for HIV and STD-related risk including the risk of substance abuse, homelessness, depression, and problems in school or at home Assisted group facilitators with implementation and facilitation of group interventions Attended community meetings, events, forums, and agency special events and programs (i.e., workshops, festivals, health fairs) Conduct HIV/HCV testing, counseling, and referral services as needed in a variety of settings Collaborated with Prevention/Outreach staff to implement outreach strategies and activities that encourage participation in the program Collaborated with appropriate community organizations and treatment facilities to recruit participants for SAMHSA funded programs Gather, process, analyze, and report program data as determined by the Program Manager, Project Director, and/or Grantor(s)

Provided rapid mental health assessment and referrals to employees in distress Met weekly with supervisor and cohort to discuss clinical information and continuing education Maintained professional and empathic demeanor while working with clients over the phone Helped train new hires in orientation to the company Conducted outbound follow up calls for clinicians and clients Conducted specialty searches for sparsely populated areas Worked on higher tier customer service, requiring specialized documentation and processing

Prepared salads, sandwiches, wraps, whole chickens and hot case items before peak service timesFreshly sliced deli cheese and meats per customer ordersCleaned work station as necessaryProvided excellent customer service behind the deli counter or in other store areas

Participated in weekly client staffing Kept client’s treatment plan up-to-date Provided weekly individual therapy as well as crisis intervention as needed Participated in daily group counseling sessions Kept law-enforcement, parents, spouses, and others involved in treatment with regular updates

Provided community members with mental health counseling, as well as resources for avoiding sexually transmitted infections, quitting smoking, and other community information Worked with gay, lesbian, bisexual, and transgender identified individuals, and couples Created and implemented my own group therapy to serve the LGBTQ community in Provo, where other LGBTQ resources are scarce or non-existent. Also began individual therapy after the group was maintained for six months. Received weekly supervision surrounding my individual and group client work

Provide technical support for customersProvide exceptional customer serviceStay up-to-date on Apple products and information

• Collected books across the library to check-in and shelve.• Operated the Automated Retrieval Center (ARC).• Shelved books in the correct order and maintained the quality of the books on the shelves.

• As a member of the treatment team, outline goals and objectives for students• Supervise after-school activities in the dormitory• Inform therapists and supervisors of changes in behavior of residents• Provide feedback and coaching to help students improve their social interactions

• Documented resident’s behavior every fifteen minutes and provided a shift summary• Served as a resource to nurses and therapists• Provided security to residents by using de-escalation techniques and, when necessary, physical restraints• Taught life skills such as communication, personal hygiene, respect, and self-control

• Contacted clients about products and services• Edited lesson plans, books and manuals• Created new presentations for workshops

• Assisted customers in finding particular clothes• Maintained a clean and orderly environment for customers• Operated the cash register

• Created new customer accounts• Assisted sales rep in finalizing and confirming new accounts

• Served and prepared food for the dinner shift—helped with custom dinner orders• Cleaned the Cannon Center before the shift ended

• Provided technical support to Comcast customers• Educated new clients about Comcast’s services• Handled complaints and hard-to-deal-with issues

• Served as resource for academic, medical, and counseling services• Developed excellent interpersonal and public relations skills• Taught BYU Aims of Education and provided weekly activities• Mediated roommate conflicts

• Provided customer service to EFY and Sports Camp children and parents• Secured buildings in Helaman Halls area by locking doors and patrolling the area• Checked in customers in late night situations with no supervision• Cleaned, organized, and prepared entire buildings for new guests in little time• Helped guests with errands and middle-of-the-night situations

• Provided multidisciplinary field trips for students• Taught technology, leadership, interpersonal and team skills• Trained new volunteers in the center’s operations and standards