Appointed to oversee global supply chain and logistics, warehousing and manufacturing, business systems, IT, H&S, and site operations. Chair of the H&S Committee and Board representative on cybersecurity, H&S, and risk management.Significant milestones:• Partnered with the Group CEO to spearhead the Norcros Group's global supply chain mapping tender, overseeing the comprehensive evaluation and selection process. Additionally, led the piloting of cutting-edge technology to optimise supply chain operations, improve predictive analytics, and drive data-driven decision-making.• Boosted Group revenue to circa £400M and underlying operating profit by leading Group logistics collaboration initiatives through effective stakeholder management, tender management, negotiation, and contract management.• Fostered an energetic, empowering, and inclusive culture by encouraging open communication, embracing diverse perspectives, and offering professional development opportunities. Implemented impactful people strategies, including mentorship and a development program, enhancing teamwork and supporting personal growth.• Achieved substantial sales growth through customer collaboration in developing category management and e-commerce D2C solutions, whilst driving operational excellence and scaling business operations, including the US.• Co-led a 3-year digital transformation and comprehensive data strategy, modernising legacy systems (including ERP) and integrating new technologies, resulting in a 35% increase in efficiency.• Implemented continuous improvement principles, including performance measurements across all operational areas. Analysed and optimised workflows, trained staff in Lean methodologies, and established key performance indicators, achieving a 45% reduction in process waste and significantly enhancing efficiency.

Appointed to establish business infrastructure encompassing personnel, planning processes, and technology. Responsible for recruiting software developers, marketing, and project managers, and managing the office.• Efficiently managed the £1.4m recruitment budget, meeting staffing needs through effective people strategies.• Oversaw the recruitment, interview, and training process for key positions, enhancing team capabilities.

Oversaw retail category management initiatives, establishing new systems, and enhancing business planning processes across multiple sites while fostering partnerships with retail and trade customers.• Managed a £150k project to implement supply chain software and streamline planning processes, including overseeing the tender process, developing the business case, and leading the implementation phase.• Implemented supply chain software and improved planning processes, enhancing efficiency and reducing costs.• Orchestrated a £120K BI and CRM project to introduce a new BI platform, conducting market research, evaluating presentations, implementing a scoring system, and securing board approval.• Established strategic partnerships with retail and trade customers, fostering growth opportunities.

Appointed to develop and implement commercial planning processes across the multi-site operations, to roll out the category management proposition across European businesses and lead the ERP implementation.Increased sales from £9m to £28m by achieving a 100% OTIF over 3 consecutive years, improving the average transaction value from £80 to £120 and reducing the inventory from 150 to 80 days.