Sandro Buffone, Pmp, Itil Email & Phone Number

Burlington, ON, CA

Guelph, Ontario

Manage IT Field Services Support Staff, Help Desk, Telephony, AV and IT Projects for approximately 34,000 students through 65 elementary schools and 12 secondary schools in the City of Guelph, County of Wellington and County of Dufferin.Student success is the goal of over 3,000 dedicated teaching and support staff who are aided by the contributions of.

Flamborough (Hamilton), ON

Highly skilled at taking high growth Small and Medium businesses to the next level of performance and profitability. Extensive experience in Project Management, IT, Operations, R&D, Sourcing, Sales and Customer Service/Support. Worked in diverse industries such as IT/High Tech, Manufacturing, Health care, Security, Digital Signage, Retail, Construction.

Oakville, ON

Developed IT PMO (Project Management Office). Implemented a "Lean/Agile" Project Management Framework, Best practices, Standards, Processes and Enterprise Portfolio Management Tools to support major project initiatives. Embarked on a transformational change Journey to Improve Project Management Maturity levels and Continuous Improvement Culture. Working on.

Toronto, Canada Area

Managed staff of 20. Expanded Canadian operations to the U.S. and Europe through partnerships, resellers and dedicated company owned offices. Increased sales from $1 Mil to $4 Mil in one year by successfully completing 5 major Interactive Retail Product Security deployments at Thousands of retail locations in the Telecom industry. Created Bilingual.

Burlington, Ontario, Canada Area

Managed Staff of 15. Developed and implemented a new Project Management Methodology (APDDO). Built and managed high performance teams in the Technical Installation, PM and Customer Service/support departments. Created a billable Professional Services department for digital creative content, PM, and installations services. Expanded Client Services/Support.

Toronto, Canada Area

Managed Data Centre and 50,000 SqFt Facility.Developed PMO (Project Management Office) and implemented policies, procedures, project management standards and tools to support project team initiatives. Created client proposals, RFP’s, independent bid process documents and contracts. Managed highly complex building/data centre and other facilities.

Toronto, Canada Area

Managed Staff of 30. Business Development - Personally generated 53% of Nexxlink Toronto IT services revenue of 4 million dollars. Proven success in combining technology with strategic growth and development. Provided critical technical expertise, advise, training and support to sales staff. Executive Account Manager for major strategic clients.Strategic.

Toronto, Canada Area

VP, Technology Services (2000 - 2002) / Technical Services Manager (1997 - 2000)Management - Built and developed the Technology Services team from 1 to 50 people in 5 years. Provided team leadership, mentoring and motivation to staff of highly skilled technical experts. Maintained a high level of team satisfaction with only a 3% staff turnover rate..

Toronto, Canada Area

Researched, designed and implemented technical turn-key solutions focusing on network applications, Email systems, Fax services and Web-based/internet services. Worked closely with customers to determine needs and ensure total project management from start to finish. Major focus was completing value-added solutions on time and within budget while.

Toronto, Canada Area

Senior Systems Consultant - Corporate IT (1993 - 1996)International Email System - Designed and converted a Novell based 2,000 user Email/Group Calendaring system to a Microsoft Windows based system. Integrated the multi-location Canadian portion of the system into the world-wide 80,000 user Microsoft Mail/Exchange Email network. Customer Service &.

Toronto, Canada Area

Software Development - Analyzed, designed, programmed and implemented a Corporate Cost Estimating/Marketing system. This system facilitated the accurate tracking of inventory, component costs and improved turn-around time in the bidding process by 40 %. Supervised and trained junior programmers.Hardware/Software Support - Designed, installed and.

Toronto, Canada Area

Graded homework, tests and computer lab assignments for 200 1st and 2nd year students in systems design and programming. Tutored students encountering difficulties with programming, logic and debugging.

Itil Foundations (It Service Management)

Pmp (Project Management Professional)

Diploma (3 Year), Information Technology With Honours

Activities and Societies: Director, DPMA Student Chapter President's Award - Top Honours (4.0 GPA), Dean's List, Presidential Honour Society

Ontario S.S.G.D

Activities and Societies: Honour Roll, Proficiency Award, Technical Scholarship Award

Quality Framework, Six Sigma, Iso

Sales Training

Activities and Societies: Presidents Club