Suzanne Burns Jacob Email & Phone Number

Chicago, IL, US

Chicago, IL, US

Always connected. DHR Global is one of the largest retained talent advisory firms in the world, spanning 22 countries. For more than 30 years, DHR has been a leading provider of executive search, leadership consulting and emerging leader search solutions, with more than 50 wholly-owned locations around the globe. Our renowned consultants deliver.

Chicago, Illinois, US

• Altura Consulting Group works with the complex needs of privately held and family owned mid-market companies as well as private equity investors with a singular focus of helping organizations take performance to new.
• National food manufacturer struggling with inconsistent on-time delivery and equally inconsistent earnings increased operating profit from a $6MM loss to $3MM in profit within 12 months.
• Industrial manufacturing client, struggling to meet delivery expectations of its largest client, improved production 30% and decreased order back log 93% within three months.
• Strengthened the leadership team of a consumer products company that missed profits and sought outside investor funding without having a solid plan to reverse trends. Reduced overhead costs by $1.9M, and increased.

Chicago, IL - Illinois, US

• I am a management systems and business process expert who translates operations into systems, and automates and streamlines incongruous processes to create value where none before existed. As the operations vice.
• Savings of nearly $1 million by strategically aligning our internal support team to deliver the same or better results with fewer resources
• Strengthening our bench of consultants to better reflect changing client needs
• Streamlined processes and procedures which saved firm time and money, and enabled optimal resource allocation
• Creation of projection systems to anticipate hiring needs by week for book of business based on project pipeline, saving company money and improving overall operational efficiency
• Development of an annual forecast process for hiring and budgeting, improving overall profitability

Brookfield, WI, US

• Hired as the first director of Marketing for this rapidly growing, angel-funded consulting firm, based in Milwaukee. The company was opening multiple new offices every year, and was continuing to evolve at a rapid.
• Refined message for clarity and consistency, which enabled the sales team to cohesively discuss and promote the company’s value proposition. Sales grew from $22 million when I joined to $35 million two years later.
• Updated brand strategy and created marketing strategy to focus company on strategic and thoughtful ways in which to use social media, email blasts, tradeshow, varying by geography and other segmentation, creating 13.
• Created international alliance brand, “Globalise.com,” from the ground up, that included firms in five European countries.
• Conceived and implemented single company-wide technology platform to assist in sales management, project management and employee time and expense tracking. CRM originally consisted of three unrelated technology.

Helped in various engagements from a new food industry business venture to a start-up professional services firm targeting middle market companies. Created everything from branding, marketing strategies and materials, and websites, to communication materials and customized CRM to track contacts and sales opportunities.

Northbrook, IL, US

• Charged with strengthening this full-service boutique consulting and implementation firm’s referral network, and developing compelling, customized sales strategies and lead generation, as well as CRM deployment to.
• 50 percent increase in win-rates for large revenue
• $2 million increase in revenue from $3.5 million to $5.5 million
• Improved consistency in reporting and measuring
• Creation and implementation of consistent, measurable recruiting, sales management and project management processes.

Saint Michaels, MD, US

• The Highland Group is a global business consulting firm committed to delivering measurable financial results for our clients. Founded in 1991, they serve industry-leading companies around the world from offices in.
• Developed and executed marketing programs to highlight results, including case studies, sales collateral and a new company web site.
• Implemented, developed and maintained highly-customized Salesforce.com platform for a global team, balancing productivity with data required for reporting.
• Worked closely with managers and leadership to transition from manual to automated reporting processes and make reporting more readily available.
• Responsible for processes and maintenance of SharePoint platform used to provide and maintain intellectual property in projects delivered around the world. URL: www.thehighlandgroup.net

Northbrook, IL, US

• Led rebranding and repositioning of firm, including new identity, value proposition and messaging
• Ghost writer and editor of articles and thought leadership/white papers developed with principals
• Developed and implemented marketing plan, including communications, PR, trade shows, industry networking
• Developed strategies for telemarketing, direct emarketing, speaking engagements, networking events, web site update plus SEO
• Managed PR program with placements in USA Today, Crain’s Chicago Business, Strategize Magazine, CNNMoney.com, Industry Week, Financial Week, Family Business Magazine, Ignites.com
• Deployed custom-developed CRM solution, including sales and engagement management process

• The Fine Arts Engraving division of Merrill Corporation produced high quality stationery and report materials for national and international law firms and corporations.
• Performed market analysis resulting in identification and development of new customer segments for the sales team, resulting in projected 5% sales increase for FY08
• Executed market analysis-driven prospect strategy for sales teams in 7 new markets
• Created brand-based collateral for new and existing markets
• Built strategies to grow sales through use of new sales prospect tools, introduction of new product lines and prospect education program
• Created effective program to streamline development of RFP responses and sales proposals

Indianapolis, IN, US

• As an industry leader for more than 65 years, Pratt creates retail signage and store environments for the world’s largest brands with distinct specialties in décor and shopper POP programs. Retail environment services.
• Controlled client budgets and schedules for projects with budgets of $2M
• Translated clients’ vision into effective marketing pieces by directing graphic design, copywriting and production teams
• Managed outside resources and negotiated competitive rates for creative services, photography, print and media
• Directed press checks for core marketing materials.
• Provided office management and IT support for satellite office

• Created and delivered presentations to clients to create the need and demonstrating the power of the solutions provided by the online ordering system
• Project manager and web site developer for multi million dollar print collateral re-branding project for largest client
• Provided day to day account management and increased the sales revenue through introduction of new appropriate products and upselling
• Managed largest book of business with the highest client retention rate

• Printed photographs for portfolio and marketing pieces, including the book Luna, Bella Luna and the “Luna, Bella Luna…” exhibition at Eastwick Gallery, Chicago, IL
• Assisted on location and in studio on projects such as magazine features, corporate work and annual reports
• Managed film and artwork cataloging

Bfa, Photography

Certified Professional Coach (Cpc)