Simon Cabanero Email & Phone Number

770 Lindaro St, San Rafael, Ca 94901

After working at Workday as a User interface Intern, I began working as an IT consultant at BioMarin Pharmaceutical Inc. As one of three desktop employee’s I had a wide range of job functions which include Systems Management, Troubleshooting, Audio Visual Support, Asset Management, Training New Employee’s, Documentation, Researching, QA’ing new technologies, and etc. BioMarin Pharmaceutical Inc. has been a great experience in learning the job functions of IT.Experience:• Systems management via SCCM, and JAMF Casper Suite• Mobile Device Management via JAMF and Citrix Secure Hub• Troubleshoot Mac OSX, Microsoft OS, iDevices, Office Suite, Hardware, Conference Rooms• Top Level Support (V.I.P) to VP’s/CEO’s and their Admins • Provide day to day support by researching and resolving Mac/PC systems, Mobile Devices, Office Printers, Office Suite, and Video Conferencing Systems.• Educated new hires during NHO (New Hire Orientation) on how to use their laptops, company software, and windows 8.1• Employee synchronization management via OneDrive and Syncplicity • Responsible for configuring and deploying desktops, laptops, and iPhones for new employees • Maintained asset inventory, software, and licenses with Excel, Oracle Database, LiveLink, Sharepoint, and Asset Panda• Configured VOIP hardware (Polycom CX-3000, and Crestron RL2) for Conference Rooms and Desk Setup• Strong video conferencing support skills with Lync for onsite and offsite meetings • Performed duties of queue manager, assigned and allocate the workflow to appropriate technicians.• Rolled out BYOD by installing and configuring CitrixWorx onto Android and iDevices• Utilized Active Directory to place employees into correct groups, unlock accounts, and reset passwords

6230 Stoneridge Mall Road, Pleasanton, Ca 94588

As an User Interface QA Intern, I will build new testing tools and drive enhancements of Workdays existing test framework. I created and executed test cases to debug new Workday features for customers. I have great verbal and written communication skills, and demonstrated ability to collaborate across teams and organizations.Experience:•Created 30-50 test cases for both UI-Client and UI-Server stories to locate bugs and other potential errors•Use Charles Proxy to create breakpoints to test new Workday banners across multiple environments•Enabled toggles to test new features by using terminal to connect to the server via SSH•Utilized Selenium, Saucelabs, and Eclipse to locate and report bugs to ensure a functional Workday software•Performed 30 regression tests daily and addressed any unidentified defects through Jira to ensure that company software was up-to-date and bug free for Workday customers•Perform cross browser and OS testing on a weekly basis to ensure application compatibility o Mac: Safari / Windows: Firefox, Chrome, IE7+•Collaborated with developers through agile to understand the scope of software defects in order to create test cases for new features

360 22Nd St #305, Oakland, Ca

- Carefully monitored 20 security cameras during each shift to prevent intrusion, fire hazards, and theft in a high rise building - Supervised a team of 5 security guards to ensure the safety of 500 visitors during a bimonthly event for Meetup.com and IGN - Safely recovered and returned 90% of all missing packages in the building.- Happily go above and beyond the line of duty by fulfilling any additional request from the property management or building tenant’s.- Built close relationships with tenants and building employees by engaging in outside activities in both work and non-work festivities.

900 Pennsylvania Avenue, San Francisco, Ca 94107

Actively completed over 100 hours of community service at the San Francisco Food Bank. As a volunteer, I helped sort and packaged food they distribute to food pantries, children's snack programs and soup kitchens throughout San Francisco and Marin. I assisted by helping packaged enough for more than 100,000 meals each day.The main duties as a volunteer involved gleaning fresh produce, repackaging bulk food into family-sized quantities, assembling grocery boxes for seniors, and sorting donations from food drives and grocery stores.

1250 El Camino Real, San Bruno Ca

As an Asset Protection Associate, I coached and lead employees in asset protection best practices to ensure a safe, secure and profitable environment throughout the store. I closely work with the Asset Protection Lead to resolve any hazards or compliance. The main duties of an Asset Protection Associate were: monitor the store for potential security risks, protect against fraudulent activity by creating AP Alerts and reporting and documenting incidents properly when necessary, and teach store employees about the principles, standards and policies related to safety and crisis events and monitor their fulfillment.Experience:- Achieved $1000 worth of sales daily for three consecutive months earning the rank as one of the top two sellers- Led customer service team in service strategy to prevent the loss of company assets and increase sales by monitoring customers and directing available employees to aide unassisted customers- Collaborated with team to prevent the loss of $10,000 worth of company assets during high volume Black Friday events by monitoring security cameras and contacting potential threats

San Francisco Bay Area

Assisted instructors at Long Fellow Elementary School in San Francisco. Educated children on Filipino American History, and assisted with organizing the class room. Tutored the children at Long Fellow and helped create a fun learning environment.

360 22Nd St #305, Oakland Ca