With over 20 years of experience in human resources and organizational development, I am passionate about transforming cultures, enabling business performance, and engaging talent in a meaningful way.I am an advocate and practitioner of organizational architecting, a holistic approach that aligns the structure, processes, systems, and culture of an organization with its vision, mission, and values. I have successfully implemented this approach at Teamwork, Openet, and Rubix3, resulting in improved employee engagement, retention, and productivity. I am also a member of Knoetic | CPOHQ, a network of CPOs who share best practices and insights on leading people and culture in the digital age. I was honoured to receive the Top 50 female leader in SaaS award in 2022.
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Founder And Lead ConsultantScalebydesignDublin, Ie -
Senior Consultant & Facilitator @ Ibec AcademyIbec Sep 2024 - PresentDublin, County Dublin, Ireland -
Founder / Lead ConsultantScalebydesign Oct 2023 - PresentDublin, County Dublin, IrelandA boutique agency that partners with clients to scale performance + impact through people -
Cpohq MemberKnoetic | Cpohq Aug 2021 - Present -
Chief People OfficerTeamwork May 2021 - Oct 2023Fully Remote -
Member Institute Of Directors IrelandInstitute Of Directors In Ireland Oct 2019 - May 2021 -
Advisory Board MemberThe Context Factory Sep 2019 - May 2021Dublin, Leinster, Ireland
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Chair, Technology Ireland Hr ForumIbec Jun 2019 - May 2021County Dublin, Ireland -
National Council Member, Business 4 Digital Tech WomenIbec Jun 2019 - May 2021County Dublin, Ireland -
Vp, Head Of Strategic Organisational EnablementOpenet (An Amdocs Company) Nov 2018 - May 2021Dublin, Leinster, Ireland -
Director, Global Transformation And CultureOpenet Sep 2017 - Nov 2018DublinTasked with the global implementation of organizational transformation. Focused on the effectiveness of our organizational structures, critical capabilities/skillsets & practices. The goal was to deliver organizational and behavioral agility, to empower our people to deliver leading-edge global technology solutions ensuring continued customer success. To that end, I initiated Project 2.0- 'Transforming how we deliver' (see inspirational video below used as part of the off-site kick-offs).A key component was connecting the dots between Openet’s Culture & Values and the organization’s corporate strategy; such that our behaviors drove our success, through the design and implementation of global initiatives and programs that promoted our culture and values. Acting as a global champion for building a diversity & inclusion culture through a range of programs, such as Women Re: Boot, Teen-Turn, and Women@Openet. I spearheaded our "Openet in the Community" engagement through Coolest Projects (check out the video link), and mentoring in the local Loreto NS Coder Dojo. @Openet our people are absolutely the reason we succeed, day in and day out, so it's very important to us that the Openet story is understood and resonates with our customers and potential new talent - check out our annual #decoding openet event for third level students (link to video below) and we work closely with GradIreland in EMEA to promote our Graduate Programme #beyourfuture and intern programs! As well as building our #openet_people channels highlighting our global community on the various social media platforms :) Key moments:-*Successful delivery of global transformation project - Project 2.0 -focused on 'Transforming how Openet delivers' *Coolest Projects 2018 & 2019*De/Coding Openet event 2017, 2018 & 2019 *GradIreland 'Student Voice' shortlisted (2018)*Deloitte 2017/2018/2019 'Gold Standard' Best Managed Company award. *Panellist on Peptalk / Sigmar #workwellive wellness event -
Director, Human Resources- EmeaOpenet Jan 2016 - Sep 2017Dublin -
Senior Hr Manager- EmeaOpenet Jun 2015 - Dec 2015Dublin -
Mentor 30% Club30% Club Ireland Sep 2018 - Jun 2019Dublin City, County Dublin, IrelandInvolved as a mentor as part of the 30% club providing advice and support on professional development / brand, as well as working through any identified career roadblocks. -
Fractional Hr Project ManagerIndependent News & Media Jan 2015 - May 2015DublinResponsible for delivery of organisational restructuring and strategic integration projects across regional titles & commercial teams;Project managed an editorial graduate programme: including scope, media campaign (print and digital), college liason, programme design and selection process;Managed recruitment campaign for senior editorial and commercial roles;Supported the design and delivery of INM learning & development programme;Coached senior managers through change programme. -
Founder/Lead ConsultantRubix3 Consulting Sep 2010 - May 2015DublinRubix3 Consulting delivers a range of HR services to clients across different sectors, such as technology/telecoms, logistics/distribution, and health. Examples of 3 short term assignments include: • Supporting a growing, niche technology company (40+ employees) on their talent acquisition strategy and coaching the CEO on organisational issues• Advised on a TUPE strategy for a medium sized distribution company in the FMCG sector• Worked with the senior management team of a facility management company (35+ employees) to develop a business plan & implement a reorganisation strategy, involving compulsory redundancies & job redesign9 month contract Interim Senior HR Consultant/ Director –Dublin Voluntary Hospital. 300+ employees Reporting to CEOKey Achievements• Designed and implementation of performance management process for 300+ employees• Provision of HR expert support to the CEO on strategic and operational issues• HR lead on organisational wide Health Standards (JCI) Accreditation process, requiring roll out of HR policies & processes and working closely with Heads of Departments• IR Lead negotiating with staff & unions on changes to established work patterns for 30+ staff • Drafting and obtaining sign off by CEO of revised organisational structure and reporting lines• Undertook staff focus groups, the output of which delivered a proposed Organisational CommunicationPlan
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Fractional Hr ManagerThe Irish Times Apr 2014 - Dec 2014DublinTo ensure the delivery of best in class hr practices to support the implementation of organisational goals. www.irishtimes.com -
Fractional Group Senior Hr LeaderKtl Group Sep 2010 - Dec 2012Ireland And EuropeKTL Group, Provides engineering and technical services to the telecommunications & utility sectors. 350+ employees/contractors across its European markets www.ktl.ie Reporting to Managing DirectorKey Achievements• Achieved a positive employee relations culture through ongoing coaching & capability building of senior managers and rollout of HR processes & procedures and organisational structures• Worked closely with senior management team on Organisational Strategy Reviews• HR TUPE expert on bid team for €150m acquisition contract & involved in ongoing tender and business development activity• Successfully led ESBN & ESBEI contractor employment standards (CES) audits in Ireland & UK • Provided on site/remote HR operational support for European project teams, including statutory immigration audits• Resolution of existing third party claims & effected risk management of employee relations issues• Developed and coordinated graduate internship programme & Jobbridge initiative- achieved a 78% employment conversion rate • Engaged with the Department of Social Protection to improve Jobbridge process• Represented the company at client meetings & a point of contact with media partners- participated on the Prime Time programme (2012) on the employer experience of Jobbridge • Managed sourcing and implementation of new HRIS system, within budget -
Hr Manager (Permanent Contract)Threefold Mar 2007 - Aug 2010Dublin 18Founded in 2003, Threefold Project Management Ltd is an Irish owned business delivering Acquisition, Design and Project Management services to the mobile telecoms sector www.threefold.ie Reporting to CEOKey Achievements• Repositioned HR from being a support function to that of a key strategic business partner• Key member of project boards with complete ownership of the resourcing strategy and budgets• Successfully drafted and implemented a comprehensive restructuring plan• Significant reduction in recruitment costs through improved processes & talent acquisition strategy• Delivered substantial payroll savings through a focused & systemic workforce planning model• Organisational reviews delivered a scalable and responsive workforce • Built line management capability through ongoing coaching and focused learning opportunities • Implemented HR and people process improvements– e.g. performance management• Extensively restructured training model delivering organisational efficiencies & budgetary reduction• Drafted and implemented a business wide market reward adjustment strategy across all pay bands • Ensured CPD accreditation for engineering/technical disciplines with Engineers Ireland• Progressed to Phase II of the Deloitte Best Managed Company Awards
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Senior Hr ConsultantPage 7 Media Oct 2006 - Mar 2007Tasked with successful implementation of HR strategy and processes to support the growth of online media company. Involved re-design of organisational structure, design and communication of staff handbook, performance management process, mentoring senior management team to deliver new HR strategy and processes. Also responsible for establishing HR operational structures.
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Human Resources/Industrial Relations ExecutiveIrish Business Employer Confederation Apr 2000 - Oct 2006DublinExperienced HR/IR Executive in Ireland's leading employer organisation. Responsible for supporting employers on a range of change management and restructuring initiatives. Provided expert advice for clients and advised and represented employers at third parties. In this role dealt with senior managers across a range of blue chip companies. Also worked as Employee Relations Executive around employment legislation. Extensive involvement in design and delivery of training on in house and public programmes.
Jeni Brown Education Details
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Diploma In Corporate Governance -
Certificate, Integrating Esg Into Business Strategy -
Senior Executive Programme -
Personnel Development- Chartered Institute Of Personnel And Development -
[1St Honours] Influence Of European Gender Legislation On Irish Equality Legislation -
English, History, French Language
Frequently Asked Questions about Jeni Brown
What company does Jeni Brown work for?
Jeni Brown works for Scalebydesign
What is Jeni Brown's role at the current company?
Jeni Brown's current role is Founder and Lead Consultant.
What schools did Jeni Brown attend?
Jeni Brown attended The Corporate Governance Institute, The Corporate Governance Institute, Irish Management Institute, Cork Institute Of Technology, University College Dublin, University College Dublin, Université Claude Bernard Lyon 1.
Who are Jeni Brown's colleagues?
Jeni Brown's colleagues are Lynne Hackett, Vanessa Gil, Natália Yoko Alves Akita, Jan Hayden, Veronica Gallagher, Jackson Robson, Mark Mcauley.
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Jeni Brown
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