Scott Cannon Email & Phone Number

Irvine, California, Us

▪ SharePoint lead 2000+ users ▪ Curated a new Portal SharePoint ▪ Azure AD and SaaS Portal ▪ AWS ec2 Management • Management of VMware · Management of VMware systems and infrastructure, including new host setup, new VM creation, cloning, and snapshot management. ▪ Managed Veeam backups and restorations Windows 10 image for deployment via SCCM Informatica and Tibco support Deployed Splunk for network, and systems monitoring

Engineered a new Office 365/Sharepoint/Azure AD environment (goodharbormgmt.com) Lead team of 4. Managed Veeam backups and restorationsTeamViewer setup for 1,500+ machines Install new and rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.· Management of the company Active Directory domains and forest· Management of the cloud-based instance of the Microsoft Exchange email system (RackSpace hosted)· Day-to-day movement and support of Windows and Linux based servers, including upgrades, security patches, performance tuning, backups, and installation of new software and services.· Basic Cisco networking setup, configuration, and ongoing management· Management of VMware systems and infrastructure, including new host setup, new VM creation, cloning, and snapshot management.

Denver, Co, Us

Performs routine to complex setup, installation, and configuration of the Computer Aided Dispatch (CAD) and Voice Recording systems to include new software releases and upgrades; implements, configures, and tests related CAD applications.Troubleshoots and resolves routine to complex problems with servers, databases, emergency communications applications, and user hardware and software; works with vendors to resolve issues, when appropriate. Installs and repairs desktop hardware and software; sets up new user accounts in Active Directory.Monitors and modifies database configurations; maintains database indexing; and performs refreshes of development and training databases.Implements security measures to protect data and applications; maintains security and user profiles for applications; adds and removes users, when necessary.Performs backup and recovery operations for servers and databases and assists with capacity planning for the CAD and Voice Recording systems.Consults with users to identify existing system problems or new business requirements then evaluates and recommends various software and hardware solutions to meet user needs. Assists with researching, recommending, implementing, and testing new functionality and configuration changes.Develops, maintains, and publishes routine to complex custom crystal reports.Provides on-call/after hours support when assigned or requested, typically on a rotational basis and includes weekdays, weekends and holidays.

Denver, Co, Us

• Windows 2008R2/2012 Active Directory maintenance (Add/move/change)• CommVault backup administration onsite and remote (CoLo)• User data migration/consolidation for remote sites• Deploy driver/software updates through SCCM• SCOM configuration and monitoring of newly virtualized servers• Performed security access review• Daily/weekly/monthly SOX reporting

Houston, Texas, Us

Strategy & Planning Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.Acquisition & DeploymentCoordinate with network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives. Operational Management• Manage all operating systems and end-user software. Help manage communications and connection solutions, including workstation connectivity and local/wide area networks. Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance. Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.Perform network and security audits.Perform and test routine system backups and restores. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers. Escalate incidents as necessary.• Practice network and system asset management, including maintenance of network component inventory and related documentation and technical specifications information.Support application development teams throughout project lifecycles.Analyze system, server, application, network, and input/output device performance. Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. Conduct research on emerging products, services, protocols, and standards

Responsible for day to day operation of telephony and desktop systems· Responsible for processing new international dial plans for new and existing customers· Responsible for documentation of circuit and line information· Coordinate installation of new circuits with outsourced call center· Responsible for telecommunications circuit inventory and documentation· Coordinates with and assists vendors with telecommunication testing and installations· Provide configuration changes and programming of voice systems.· Assist the Customer Experience and IT groups in support of ongoing network and telecom improvement projects· Provide periodic progress report to communicate project status· Complete or escalate tickets from phone and in-house and production ticket queues as required· Provide resolutions for laptop, desktop and printer issues· Track IT equipment assets· Provide Active Directory support· Provide audio visual/conferencing support· Provide Office 365 Support· Support all mobile devices (cell phones, and smart phones)· Reimage computer operating systems· Follow policies and procedures, to ensure all supported IT equipment are meeting business requirements and operating at peak performance· Participate in policy and procedure review· Adhere to all security process and procedures· Continue to increase expertise by staying current with industry trends through continuous education

• Oversee day-to-day activities of the IT Infrastructure organization• Analyze performance of core IT systems, identify problem areas, deliver solutions to enhance service• Windows 2008R2 Active Directory design, administration, and monitoringVMware engineering and administration• Administration of Microsoft Servers, including Exchange 2010, SQL ServerManage and monitor server and storage hardware and in-house data centers• Lead on Ignition SCADA project• Telecom Administration (Mitel transitioning to 8x8)

Calgary, Ab, Ca

• Lead application analyst for ACTS, Weather Defender, CMMS (eMaint)• Led project to transition ACTS to a web-based platform• Analyzed and recommended new system for severe weather alerts• Ensure completeness and accuracy of application documentation (Callflow, Software Inventory, PCC)• Informatica and Tibco support• Ensuring database versions and integrity

Houston, Tx, Us

• Created and implemented a revamped inventory system • Created proprietary Windows 7 images for all models of PC, and deployed via PXE (over 1000 machines)• Lead tech on SCADA/Automation tasks for our field offices• Backup Cisco VoIP admin. Troubleshooting 3rd level issues• Created electronics recycling and disposal program• User account add/move/change, OU management, AD management

Denver, Co, Us

Here at PDC I get a chance to be a "jack-of-all-trades" IT professional. My duties range from basic desktop support to telecom administration, to basic sys/network administration, and everything in between.Created and deployed Windows 7 images for company wide upgrade from Windows XP (approximately 450 machines, created images via Ghost (and PE), deployed via SCCM and Ghost PXE)Implemented and administered GIS and GeoGraphix server based environmentMaintained and audited wireless account with over 600 devicesAssist staff with technical support of desktop/laptop computers, applications, and related technology, including all applicable enterprise applications, and company specific software buildsPerform move/add/change, create new users and security groups in Active Directory Primary support person for all Peleton applications (Wellview, Siteview, Rigview)

Us

• Windows 2008R2/2012 Active Directory maintenance (Add/move/change)• CommVault backup administration onsite and remote (CoLo)• User data migration/consolidation for remote sites• Deploy driver/software updates through SCCM• SCOM configuration and monitoring of newly virtualized servers• Performed security access review• Daily/weekly/monthly SOX reporting

Associate Of Arts And Sciences (Aas), Computer Systems Networking And Telecommunications

Education record