Stephan Caramma Email & Phone Number

Fairfield, Connecticut, Us

- Promoted into a highly visible role to develop and execute strategic plans to drive technology and associated technology teams (6 Direct/30 Indirect) charged with delivering and supporting cutting-edge technology solutions. - Championed and led successful implementations of new enterprise applications including CRM (Blackbaud Enterprise), ERP (Agresso), HRIS/Timesheets (UltiPro & Tenrox), Advocacy (SALSA), Programs (M&E, Supply Chain), and all technology utilized across enterprise platform. Implemented Integration Strategy (Dell Boomi) increasing speed-to-market with new solutions and decreasing operational expenses. - Led development of Big Data Business Intelligence Strategy (Microsoft Azure BI platform) integrating all Agency data and providing tools for complex analytics and reporting- Led digital technology transformation initiative resulting in the implementation of Adobe Experience Manager (AEM) increasing web revenues 300%+, increased conversion rates, and improved brand awareness.- Championed global program delivery technology solution on the Azure platform connecting funders to beneficiaries utilized across the globe to improve services, performance, accessibility, and speed to market with new program offerings.- Championed the development and implementation of standardized project management disciplines utilized enabling visibility into technology initiatives, clear lines of accountability, and standard measurements throughout the entire project lifecycle.- Led transformation of data management for the Agency with the development of a framework for Data Governance including implementing data standards and reduced the data error rate from 40% to under 2%.- Integral participant on Global Technology Leadership & Architecture Board(s) for Save the Children global representing Save the Children/US with developing and executing global technology strategies.

Fairfield, Connecticut, Us

- Manage and set strategic and operational direction for staff responsible for fundraising technology development, support, data management, and reporting for the Fundraising Division. - Constructively challenged enterprise development norms transforming technology development and support goals to align with business partners. Increased strategic technology investments from 1.2% to 1.6% of revenue. Responsible for working with executives defining business strategies to deliver with technology. Drove transformational change which led to overall IT change.- Successfully led and implemented new CRM/Fundraising system (Raiser’s Edge) to deliver 360° supporter view. Oversaw system implementation and reengineering of business processes increasing efficiencies across business teams. - Responsible for data mining and report development for Agency reporting and forecasting. Led the development of standardization of reports and a library of key business metrics and reports. - Responsible for data management of CRM housing over 2.5 million constituents and overseeing marketing data management for over 150 annual integrated campaigns. Developed data management guidelines and data overlay strategies designed to increase cultivation opportunities and improve donor stewardship.

- Setup and managed IT operations for a start-up apparel manufacturer operating globally. - Implemented technology infrastructure for global start-up organization.- Successfully led the implementation of ERP & Supply Chain solution to effectively connect eight global offices offering seamless communication between locations, and increased speed-to-market allowing expedited delivery of merchandise to buyers. - Implemented full B2B e-commerce website.

- Responsible for managing staff responsible for technology services for corporate office.- Led development, and implementation of ERP & Supply Chain solutions utilized in Corporate Office and global offices. - Responsible for setting up three national Distribution Centers, integrating systems and implementing procedures with the Corporate Office.- Responsible for reporting and analytics driving corporate decisions on store performance, purchasing and merchandise allocations.

• Responsible for leading system development and enhancements to Merchandise, Planning and Allocation, Logistics, and BI Data Warehouse systems. • Project Manager responsible for leading development and the implementation of Retek/Microstrategy Corporate Data Warehouse providing full visibility to Merchandise, Sales, Revenue, & Trend reporting. • Managed project implementing new Warehouse Management System on AS400 across multiple distribution centers with full integration to Financial & Merchandising systems.• Managed implementation of Markdown Analysis application to provide predictive analysis on product price points to maximize sales and gross margin. • Managed implementation and support of Trend Analysis application providing replenishment inventory level recommendations to maximize sales and reduce liability.

• Managed implementation and six major upgrades of Charter Student Loan Servicing System supporting Loan Origination/Disbursements, Finance, CRM, and Government reporting. • Managed team who supported 75 users on the Charter Student Loan Servicing System.• Designed and led development team in fully automated Digital Solution for Student Loan applicants providing fully automated end-to-end process; application to loan disbursement. First financial institution in the student loan space to offer a digital solution.• Analyzed Federal Regulation changes and created specifications for system modifications and business process changes to ensure compliance. • Project Manager who led multiple successful “Request for Proposal” (RFP) bids for service contracts.• Project Manager responsible for implementing enhancements to Student Loan System to incorporate Origination, Customer Service, Financial Services, and Collections of CT Private Loan Programs resulting in an additional $1m annual revenue.• Served as Technology Advisor to the CAPFAA (Connecticut Association for Professional Financial Aid Administrators) Board.