Web Design & Development

• Surface and Pattern design creation (products and designs)• Adobe Illustrator• Adobe Photoshop CS6• Customer relationship & experience

Land line and Mobile phones management :o Blackberry Enterprise Server Administration;o Mobile Iron VSP 5.7.1 Server Administration;o Management and analysis of phone accounts (Vivo, Claro, Nextel, Embratel);o Users and account Maintenance - Smartphones;Projects carried out in telephony:o Reduction of 50 % in one year in the amount of the phone bill : Contract restructuringwith mobile operators administration ;o Mobile devices updated: Iphone replacing Blackberry;o Server update: Blackberry server replaced by Active Sync to Blackberry Z10; - Help Desk Support:o Working fixing - desktops, notebooks, printers;o Support to users: hardware, software, smartphoneso Help Desk: Footprints Software;o Support to Windows 7,8,10. Office 2010, VPN, Citrix, Oracle, SAPo Symantec Backup Exec 2010 Administration;

Help Desk Support:o Working fixing - desktops, notebooks, printers;o Support to users: hardware, software, smartphoneso Support to Windows, Office, VPN, Citrix, Oracle, SAPo Symantec Backup Exec 2010 Administration;

Help Desk Support:o Working fixing - desktops, notebooks, printers;o Support to users: hardware, software, smartphoneso Support to Windows 7,8,10. Office 2010, VPN, Citrix, Oracle, SAPo Symantec Backup Exec 2010 Administration;

Daily routine documentation: Tubular ( Riser ) inspection and repair ;Control and filing documents in the archive , in order to comply with the applicable standards;Monitoring of nonconformity reports ( RNC's ) , controlling numbering ,providing information to applicants , and scanning them into electronic file ;