AeroLeads people directory · profile
Scarlett Smith Email & Phone Number
Lead Customer Success Manager
at
GoFundMe Pro
1 work email found
@classy.org
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Lead Customer Success Manager
Location
San Diego County, California, United States
Company size
Who is Scarlett Smith? Overview
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Quick answer
Scarlett Smith is listed as Lead Customer Success Manager at GoFundMe Pro, a company with 1166 employees, based in San Diego County, California, United States. AeroLeads shows a work email signal at classy.org and a matched LinkedIn profile for Scarlett Smith.
Scarlett Smith previously worked as Lead Growth Strategist at Classy and Lead Customer Success Manager at Classy. Scarlett Smith holds Bachelor’S Degree, Business Administration, Management from University Of California, Riverside.
Company email context
Email format at GoFundMe Pro
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{first_initial}{last}@classy.org
86% confidence
AeroLeads found 1 current-domain work email signal for Scarlett Smith. Compare company email patterns before reaching out.
Profile bio
About Scarlett Smith
Scarlett Smith is a Lead Customer Success Manager at GoFundMe Pro. She possess expertise in microsoft excel, customer service, research, microsoft word, public speaking and 11 more skills. Colleagues describe her as "From our first meeting, I was immediately grateful for Scarlett's organized and thoughtful approach to seamlessly onboard me onto the CSM team. Her genuine warmth and willingness to ensure a smooth transition set the tone for her amazing leadership as the Lead Customer Success Manager. Scarlett not only led with real compassion but also played a pivotal role in guiding and counseling the team through strategic customer expansion opportunities, challenging technology issues, and consistently finding ways to enhance Customer Success KPIs to reflect value and ROI. Her ability to navigate challenges and cultivate an environment of continuous growth was truly one-of-a-kind. Scarlett showcased this skill when refining Gainsight, a critical CS tool. I recall a specific instance where she not only created a way to track CS generated-revenue but also implemented a roadmap showcasing her empathy for customers combined with strategic foresight. Beyond her technical proficiency, Scarlett's innate ability to distill collective feedback and refine it brought a refreshing energy to our weekly team meetings. Her kindness, humility, and positive demeanor created a collaborative and supportive environment, motivating the CSM team to openly share ideas and ask for help. I wholeheartedly recommend Scarlett for any Leadership role that demands a combination of innovation, adaptability, and emotional intelligence. She's talented beyond compare. Thank you Scarlett for who you are and all you do!"
Listed skills include Microsoft Excel, Customer Service, Research, Microsoft Word, and 12 others.
Current workplace
Scarlett Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Gofundme Pro
11 roles
Scarlett Smith work experience
A career timeline built from the work history available for this profile.
Lead Growth Strategist
Current
Feb 2024 - Present
Lead Customer Success Manager
Feb 2023 - Feb 2024
Senior Customer Success Manager
Nov 2021 - Feb 2023
Customer Success Manager
Jun 2021 - Nov 2021
Customer Success Team Lead
Mar 2021 - Jun 2021
Customer Success Manager
- Managed a full book of business, including two of the company’s top 50 clients.
- Worked with Processing, Customer Advocacy, Product, Implementation and Engineering to ensure projects were completed and client expectations were properly set.
- Conducted weekly to quarterly stat reviews with clients.
- Made clients raving fans by delivering platform enhancements, consultative growth ideas, and reports on progress.
- Acted as a consultant for top brands in all areas of internal volunteer or giving campaigns (communication, finding non-profit partners, etc.)
- Managed and resolved escalated client issues.
Mar 2018 - Mar 2021
Client Support Specialist
Profits4Purpose
- Independently managed the support desk for 25 clients by replying to tickets effectively and efficiently.
- Lead clients through technical tasks during the 5 to 10 week launch of their program's platform.
- Developed and documented new processes to improve efficiency and scalability of role.
- Worked with product, client experience, and developers to execute technical client requests.
Jun 2017 - Mar 2018
Wish Support Intern
- Supported multiple supervisors in the process of granting wishes.
- Made itineraries and reservations for trips.
- Corresponded with wish families, physicians and volunteers.
- Organized electronic documents and donations for easy accessibility.
Jan 2017 - Jun 2017
Student Manager - Group Coordinator
- Supervised campus tour guides and engineering ambassadors while in the office.
- Managed tours and reservations on online reservation system.
- Maintained consistent communication with groups prior to their campus visit.
- Acted as liaison between head supervisor and student workers.
- Performed any additional task assigned by supervisor.
Aug 2016 - Jan 2017
Campus Tour Guide
- Provided guided campus tours to prospective families and groups of the university.
- Provided VIP tours to prospective faculty of the university.
- Worked in an office environment.
- Communicated with other offices to ensure tours are provided efficiently.
Sep 2015 - Aug 2016
Team & coworkers
Colleagues at GoFundMe Pro
Other employees you can reach at gfme.co. View company contacts for 1166 employees →
AA
Austin Andrews, Cpa
Colleague at Gofundme Pro
San Francisco Bay Area, United States
View →
MM
Matthew Mcfarland
Colleague at Gofundme Pro
Vista, California, United States, United States
View →
SG
Sara González Martínez
Colleague at Gofundme Pro
County Dublin, Ireland, Ireland
View →
MA
Myra A. Barnett, Mshrm
Colleague at Gofundme Pro
Norcross, Georgia, United States, United States
View →
JZ
Johnny Zarate
Colleague at Gofundme Pro
Tustin, California, United States, United States
View →
MS
Megan Steele-Malcolm
Colleague at Gofundme Pro
San Francisco, California, United States, United States
View →
PR
Paula Rodriguez
Colleague at Gofundme Pro
Dublin, County Dublin, Ireland, Ireland
View →
MŚ
Marta Świętoniowska
Colleague at Gofundme Pro
Warsaw, Mazowieckie, Poland, Poland
View →
CB
Caoimhe Battault
Colleague at Gofundme Pro
County Dublin, Ireland, Ireland
View →
EH
Emily Hammons
Colleague at Gofundme Pro
Hopkinsville, Kentucky, United States, United States
View →
Austin Andrews, Cpa
Colleague at Gofundme Pro
San Francisco Bay Area, United States
View →
MM
Matthew Mcfarland
Colleague at Gofundme Pro
Vista, California, United States, United States
View →
SG
Sara González Martínez
Colleague at Gofundme Pro
County Dublin, Ireland, Ireland
View →
MA
Myra A. Barnett, Mshrm
Colleague at Gofundme Pro
Norcross, Georgia, United States, United States
View →
JZ
Johnny Zarate
Colleague at Gofundme Pro
Tustin, California, United States, United States
View →
MS
Megan Steele-Malcolm
Colleague at Gofundme Pro
San Francisco, California, United States, United States
View →
PR
Paula Rodriguez
Colleague at Gofundme Pro
Dublin, County Dublin, Ireland, Ireland
View →
MŚ
Marta Świętoniowska
Colleague at Gofundme Pro
Warsaw, Mazowieckie, Poland, Poland
View →
CB
Caoimhe Battault
Colleague at Gofundme Pro
County Dublin, Ireland, Ireland
View →
EH
Emily Hammons
Colleague at Gofundme Pro
Hopkinsville, Kentucky, United States, United States
View →
1 education record
Scarlett Smith education
FAQ
Frequently asked questions about Scarlett Smith
Quick answers generated from the profile data available on this page.
What company does Scarlett Smith work for?
Scarlett Smith works for GoFundMe Pro.
What is Scarlett Smith's role at GoFundMe Pro?
Scarlett Smith is listed as Lead Customer Success Manager at GoFundMe Pro.
What is Scarlett Smith's email address?
AeroLeads has found 1 work email signal at @classy.org for Scarlett Smith at GoFundMe Pro.
Where is Scarlett Smith based?
Scarlett Smith is based in San Diego County, California, United States while working with GoFundMe Pro.
What companies has Scarlett Smith worked for?
Scarlett Smith has worked for Gofundme Pro, Classy, Classy.Org, Yourcause, Blackbaud Corporate Solutions, and Yourcause.
Who are Scarlett Smith's colleagues at GoFundMe Pro?
Scarlett Smith's colleagues at GoFundMe Pro include Austin Andrews, Cpa, Matthew Mcfarland, Sara González Martínez, Myra A. Barnett, Mshrm, and Johnny Zarate.
How can I contact Scarlett Smith?
You can use AeroLeads to view verified contact signals for Scarlett Smith at GoFundMe Pro, including work email, phone, and LinkedIn data when available.
What schools did Scarlett Smith attend?
Scarlett Smith holds Bachelor’S Degree, Business Administration, Management from University Of California, Riverside.
What skills is Scarlett Smith known for?
Scarlett Smith is listed with skills including Microsoft Excel, Customer Service, Research, Microsoft Word, Public Speaking, Microsoft Powerpoint, Microsoft Office, and Social Media.
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