Scarlett Wright Email & Phone Number

Grand Rapids, Michigan, Us

Controller

St. Petersburg, Florida, Us

Us

• Managed Coordinators providing support, training and development.• Assist clients, banks and local office with problem identification resolution. • Officially close bank accounts, notifies client and local offices, and forwards cashiers check to appropriate party for client refunds.• Provide leadership and guidance to the client banking group.• Handle voiding of checks, ACH Debits, discrepancies and fraud.• Gather data, perform analysis, and communicate detail of variances to upper management for further research.• Created policy and procedures to make work processes more efficient

New York, Ny, Us

Premium Accounting Supervisor, AVP (2001 - 2008)Managed 8-10 Accounting Technicians in maintaining over 20,000 Accounts Receivable and Payables records for major offices throughout the United States.• Analyzed Accounts Receivables and Payables, verifying accurate posting to the General Ledger. • Created a “cheat sheet” for all offices to more easily navigate through the Brokerage Accounting System (BASY’s), resulting in reduced calls to technicians and management. • Liaison for negotiation and resolution of billing disputes between offices and insurances carriers recuperating more the $1M.• Decreased unapplied premium payments from 45% to 15% by implementing a policy and procedure of callbacks to client representatives within three days of receiving funds. • Eliminated duplicate premium payments by creating a verification system requiring supervisor approval.• Developed and implemented improved procedures for filing of Surplus Lines Taxes. • Improved user satisfaction and eliminated overtime through effective training, mentoring and team building. • Mentored and coached colleagues in receivables, payables and direct bill procedures reducing hours worked and increasing effectiveness.• Conducted off-site training in operation of BASY’s and general accounting for Client Representatives and Client Executives in Florida, Georgia, Alabama, Washington D.C. and Maryland. • Consistently selected by upper management from among 6 peers to research and resolve complex issues.Premium Accounting Coordinator (1999 - 2001) Supported off-site accounts receivables and payable functions.  Compiled and delivered On-Account and Advance reports in a timely and accurate manner.  Initiated self-training and education on company policies and procedures. Designated as Team Trainer after voluntarily expending 80 hours revising company policies and procedures.