Scarlett Knowles Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri, United States

Serve as the first point of contact for incoming calls, effectively routing inquiries and providing assistance to callers and visitors.Manage the reception area, receiving and distributing incoming mail, mortgage payments, and other correspondence to relevant departments.Collaborate with families to ensure all necessary documentation is provided for program applications, maintaining thorough records and facilitating efficient intake processes.Spearhead the development of streamlined… Show more Serve as the first point of contact for incoming calls, effectively routing inquiries and providing assistance to callers and visitors.Manage the reception area, receiving and distributing incoming mail, mortgage payments, and other correspondence to relevant departments.Collaborate with families to ensure all necessary documentation is provided for program applications, maintaining thorough records and facilitating efficient intake processes.Spearhead the development of streamlined intake processes to enhance efficiency and effectiveness in assisting families applying for Habitat KC programs.Handle the processing of Homeownership Program credit report payments and liaise with the Finance department for timely submission.Monitor and promptly respond to inquiries received via Homeowner Services and Home Preservation general email, ensuring timely and accurate communication with clients.Act as a resource for individuals and families, connecting them with relevant community resources to support their needs.Assist in gathering program feedback and implementing recommended changes to enhance service delivery and adherence to industry best practices.Support the preparation and execution of education workshops, providing administrative and logistical assistance as needed.Maintain QLO certifications and industry knowledge through ongoing research, workshops, training, and compliance with organizational standards. Show less

Kansas City, Missouri, United States

Developed and implemented effective strategies for donor retention and partner upgrades, enhancing long-term sustainability.Managed the complete donor engagement cycle, from preparation to execution of cultivation and solicitation materials, ensuring optimal fundraising outcomes.Successfully executed sponsorship fulfillment for funding partners, ensuring seamless collaboration and fulfillment of partnership commitments.Coordinated diverse corporate volunteer activities… Show more Developed and implemented effective strategies for donor retention and partner upgrades, enhancing long-term sustainability.Managed the complete donor engagement cycle, from preparation to execution of cultivation and solicitation materials, ensuring optimal fundraising outcomes.Successfully executed sponsorship fulfillment for funding partners, ensuring seamless collaboration and fulfillment of partnership commitments.Coordinated diverse corporate volunteer activities, orchestrating impactful engagements that fostered community involvement and support.Conducted comprehensive prospect research for new and existing donors, contributing to informed decision-making and targeted outreach efforts.Led volunteer recruitment efforts, successfully bringing in dedicated individuals to support organizational initiatives.Ensured timely communication with volunteers, keeping them informed about upcoming events, deadlines, and organizational updates.Created and implemented feedback mechanisms to assess volunteer satisfaction and made necessary improvements to enhance their experience.Successfully managed end-to-end sponsorship fulfillment for events, ensuring all commitments and deliverables were met on time and within budget.Provided ongoing support and troubleshooting for CRM users, addressing technical issues promptly and ensuring uninterrupted access to critical customer information.Developed and maintained a comprehensive CRM system, improving data accuracy and accessibility, streamlining operations for increased efficiency.Collaborated with cross-functional teams, fostering a cooperative and supportive environment that encouraged effective teamwork and relationship development.Developed and maintained positive relationships with volunteers, ensuring high levels of volunteer satisfaction and retainment. Show less

Normal, Illinois, United States

Spearheaded multiple successful giving campaigns on Instagram and Facebook, generating a remarkable $45,000 in donations. Crafted engaging graphics using Canva to enhance campaign visibility.Played a pivotal role in community engagement by planning and participating in various fundraising events Led efforts in acquiring auction items for the HSCI Happy Tails Spring fundraiser. Leveraged strong communication skills to solicit donations from the local community, contributing to the… Show more Spearheaded multiple successful giving campaigns on Instagram and Facebook, generating a remarkable $45,000 in donations. Crafted engaging graphics using Canva to enhance campaign visibility.Played a pivotal role in community engagement by planning and participating in various fundraising events Led efforts in acquiring auction items for the HSCI Happy Tails Spring fundraiser. Leveraged strong communication skills to solicit donations from the local community, contributing to the success of the event. Show less

Normal, Illinois, United States

Effectively managed team of 20 employees by understanding their individual strengths and weaknesses, tailoring leadership strategies to maximize their potential.Conducted thorough training sessions for student employees, equipping them with valuable skills that enhance their readiness for future employment opportunities.Optimized operational efficiency by strategically organizing the placement of student employees within the dining center, creating a fluid and streamlined work… Show more Effectively managed team of 20 employees by understanding their individual strengths and weaknesses, tailoring leadership strategies to maximize their potential.Conducted thorough training sessions for student employees, equipping them with valuable skills that enhance their readiness for future employment opportunities.Optimized operational efficiency by strategically organizing the placement of student employees within the dining center, creating a fluid and streamlined work environment.Fostered a positive and healthy work environment by consistently expressing gratitude and appreciation to support and uplift student employees. Show less

Bloomington/Normal, Illinois Area

Assisted in maintaining a clean and sanitary environmentAided coworkers whenever possible to ensure tasks were done in a timely mannerWorked multiple venues and positions to ensure the dining center was running smoothly when short on staff

Macomb, Il

Corrected mistakes within the files given to meCarefully entered data at a fast paceHoned my typing skills and WPM

Urbana-Champaign, Illinois Area

Contributed to upholding a hygienic dining experience for customersCollaborated with coworkers to guarantee minimal mistakes were made

Bachelor Of Science - Bs, Organizational Leadership Communication

Activities and Societies: Association for Women in Communication

Bachelor Of Science - Bs, Hospitality Administration/Management

Activities and Societies: Hospitality Management Association

Education record

High School Diploma

Activities and Societies: Rotary Interact Club Ecology Club Concert Choir S.A.D.D.