Who is Silvia Castillo? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Silvia Castillo is listed as Customer Operations Specialist at RXO, Inc., based in Medellín, Antioquia, Colombia. AeroLeads shows a matched LinkedIn profile for Silvia Castillo.
Silvia Castillo previously worked as Customer Care Agent at Coyote Logistics and Agente del servicio de atención al cliente at Izakov. Silvia Castillo holds Administradora En Salud Ocupacional, Business Administration And Management, General from Corporación Universitaria Minuto De Dios.
Company email context
Email format at RXO, Inc.
This section adds company-level context without repeating Silvia Castillo's masked contact details.
RXO, Inc.
Review company-level records connected to Silvia Castillo before choosing the right outreach path.
Profile bio
About Silvia Castillo
Customer Service Representative bilingüe, con cuatro años de experiencia en el sector de asistencia virtualvía email. Me destaco por ofrecer soluciones a los clientes atendiendo a sus necesidades, con manejoavanzado de plataformas como Zendesk, Freshdesk, Gorgias y Reamaze. Responsable, organizada yempática, destaco por mi eficiencia y constante espíritu de mejora.
Current workplace
Silvia Castillo's current company
Company context helps verify the profile and gives searchers a useful next step.
5 roles
Silvia Castillo work experience
A career timeline built from the work history available for this profile.
Customer Care Agent
Current● Answer inbound calls from the drivers and carriers.● Response in timely manner to callers, explaining solutions and support the callers.● Create incidents and send emails notify appropiate parties and escalate where neccesary.● Manage omnichannel customer requests for help through platforms such as: Microsoft Teams, Microsoft Outlook and ServiceNow.
Apr 2024 - Present
Agente Del Servicio De Atención Al Cliente
Izakov
● Customer Service● Recepción de emails y llamadas de los clientes respecto a susórdenes.● Soporte y resolución de las incidencias de los clientes.● Asesoramiento al cliente sobre los ítems y stock de lajoyería.● Seguimiento de las incidencias y gestión dereembolsos, devoluciones y descuentos.
May 2022 - Mar 2024
Representante Del Servicio De Atención Al Cliente
Responder mails sobre el estado de las órdenes,stock de los ítems y costos de los ítems.● Seguimiento a las órdenes de envío por medio deUPS.● Seguimiento y solución a las solicitudes dedevoluciones, reembolsos y descuentos.
Jun 2020 - May 2022
Servicio De Atención Al Cliente
Urban Carry
Recepción de emails de los clientes respecto a suspedidos.● Atención y asesoramiento sobre el stock de lositems, precios, costos de envío, descuentos, etc.● Gestión y seguimiento en los procesos dedevoluciones.
Mar 2020 - Jun 2020
1 education record
Silvia Castillo education
FAQ
Frequently asked questions about Silvia Castillo
Quick answers generated from the profile data available on this page.
What company does Silvia Castillo work for?
Silvia Castillo works for RXO, Inc..
What is Silvia Castillo's role at RXO, Inc.?
Silvia Castillo is listed as Customer Operations Specialist at RXO, Inc..
Where is Silvia Castillo based?
Silvia Castillo is based in Medellín, Antioquia, Colombia while working with RXO, Inc..
What companies has Silvia Castillo worked for?
Silvia Castillo has worked for Rxo, Inc., Coyote Logistics, Izakov, Iherb, Llc, and Urban Carry.
How can I contact Silvia Castillo?
You can use AeroLeads to view verified contact signals for Silvia Castillo at RXO, Inc., including work email, phone, and LinkedIn data when available.
What schools did Silvia Castillo attend?
Silvia Castillo holds Administradora En Salud Ocupacional, Business Administration And Management, General from Corporación Universitaria Minuto De Dios.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Silvia Castillo you were looking for.
View similar profiles
