Sergio Castillo work email
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Sergio Castillo personal email
Hi,I’m a Senior Automation Engineer at Wesco. I'm passionate about developing automated systems. I lead integration and deployment efforts of commercially available fulfillment systems (ASRS) designed to enhance material handling within Wesco's global Operations. Before Wesco, I was an Automation Software Engineer at Intel. I developed and maintained their state-of-the-art systems (AMHS) which control factory equipment, track product as it moves through the factory, measures their features, detects defects, handles materials, and collects data which is analyzed to optimize factory scheduling and enable efficient factory operations. Here’s a video that shows you the beast I’ve had the honor of controlling: https://www.youtube.com/watch?v=z9e7PtYlcrQ My career in automation started at Apple with a software developer career experience. Apple introduced me to the programming language Go (Golang), and I helped automate their IS&T retail operations by developing backend code. This career experience was the product of 5 years of providing technical support as a Genius/ Technical Expert while I completed my bachelor's degree in engineering management at ASU. My experiences have equipped me with an intricate mix of engineering methodologies, data analytics, software development, six sigma, and project management skills. I love what I do, and I look forward to continuing my career in automation. Happy to connect, let's change the world one software update at a time (:
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Senior Automation EngineerWesco May 2023 - PresentPittsburgh, Pennsylvania, Us• Lead integration and deployment efforts of commercially available fulfillment systems (ASRS) designed to interact with automation to enhance material movement and handling within global Operations. • Developed physical and digital architecture of automation systems in Wesco’s network to drive continuous improvement.• Collaborated with IT and Operations to define, implement, and create guidelines for warehouse automation enhancements.• Reviewed quotes and interpreted project specifications including the management of budgets, schedules, and scope of design.• Worked with Finance to evaluate automation systems through cost analysis and capital expenditure requests to justify automation projects.• Educated and trained members of technology deployment and warehouse operations on automation system architecture, usability, and functionality.• Implemented automation projects starting with design, through production, on time, and within budget.• Implemented new technologies to optimize warehouse assets, costs, and space across Strategic Business Units.• Developed PowerBI Dashboards for data reporting of Wesco’s automation systems. -
Automation Software EngineerIntel Corporation Sep 2021 - May 2023Santa Clara, California, Us• Developed and maintained state-of-the-art systems which control factory equipment, track product as it moves through the factory, measures their features, detects defects, handles materials, and collects data which is analyzed to optimize factory scheduling and enable efficient factory operations.• Partnered with manufacturing engineers and automated process technology to create integrated software scripts that improve manufacturing output and productivity for all of Intel’s world-wide manufacturing plants• Coordinated factory requirements, mapped them to automation system capabilities, and recommended technical solutions• Integrated, tested, installed, configured, and supported factory automation software systems • Served as global on-call crisis support to troubleshoot a¬¬utomation system issues -
GeniusApple Sep 2021 - Dec 2021Cupertino, California, Us -
Technical ExpertApple May 2019 - Sep 2021Cupertino, California, UsGenius Bar Technician - Apple Care iOS Technician (ACiT) Certified• Performed hardware repairs on iOS devices and improved the efficiency of the team by applying Six Sigma methodologies• Applied problem-solving skills to troubleshoot computers and phones by breaking down complex problems for customers while maintaining customer focus in order to connect, curate, and recommend solutions• Practiced daily, the ability to adhere to a schedule of customer appointments and repairs in an orderly and timely manner, while creating reports of each customer interaction• Communicated goals within a team of about 65 people in order to apply teamwork and innovation to drive results and took on a role providing technical support remotely to English and Spanish speaking clients during a pandemic
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Is&T Retail Ops Software DeveloperApple Feb 2021 - Jun 2021Cupertino, California, UsThe IS&T Retail Ops Software Development (CE) is a career experience which provides a launching pad to enhance software development skills both personally and within a team. This role helps with providing and creating tools and automation for support of Apple Retail through software development. During this experience, the following was accomplished:• Developed a native MacOS application with Safari extensions. The purpose of this application was to serve as a user interface to process the support team’s hardware request tickets instead of the Command Line Interface within terminal. • Learned the Go programming language to support the software development of the team’s backend code. Used collaborative source code management (git) to solve several bugs and implement features on a few agile software development projects. • Completed an automation project which iterated through hundreds of hardware requests, checked the state of their tickets, updated a SQL database, and made an API call to check on the tracking numbers of their hardware orders. This information was used to move tickets further down the pipeline automatically.
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Mac+ Tier 1 AdvisorApple Sep 2020 - Feb 2021Cupertino, California, Us
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Applecare At Home AdvisorApple Apr 2020 - Aug 2020Cupertino, California, Us
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Technical SpecialistApple Jun 2017 - May 2019Cupertino, California, Us
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Project ManagerTelgian Aug 2020 - May 2021Phoenix, Az, UsActed as the Project Manager for a year-long project with Telgian Fire Safety, in which a customer complexity model was developed based on customer attributes and historical data. Responsibilities included: Managing the project, priorities, and its deliverables, Creation of WBS, WBS Dictionary, Gantt Charts, Decision Matrix, Surveys, FMEA, Regression Analysis, DMAIC, and many other project management tools -
Delivery Experience SpecialistTesla May 2019 - Jul 2019Austin, Texas, Us• Executed customer documents on delivery day and provided a smooth vehicle orientation in order to ensure satisfaction and great customer experience to current and future Tesla owners• Conducted direct deliveries from the Delivery Center to customer homes and worked closely with other employees to administrate the movement of the stock to-and-from delivery center -
Retail Sales AssociateArizona Diamondbacks Apr 2015 - May 2017Phoenix, Arizona, Us -
Commission Sales AssociateCricket Wireless Mar 2016 - Aug 2016Atlanta, Georgia, Us• Reviewed competitor’s prices to advertise and sell merchandise in order to tend company’s cliental to affectively up-sale and offer appropriate solutions and accomplish monthly goals
Sergio Castillo Education Details
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Ira A. Fulton Schools Of Engineering At Arizona State UniversityEngineering Management -
South Mountain Community CollegeAssociate Of Arts In General Studies -Aags
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South Mountain High SchoolHigh School Diploma
Frequently Asked Questions about Sergio Castillo
What company does Sergio Castillo work for?
Sergio Castillo works for Wesco
What is Sergio Castillo's role at the current company?
Sergio Castillo's current role is automation @ wesco.
What is Sergio Castillo's email address?
Sergio Castillo's email address is se****@****tel.com
What schools did Sergio Castillo attend?
Sergio Castillo attended Ira A. Fulton Schools Of Engineering At Arizona State University, South Mountain Community College, South Mountain High School.
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