Managed and administered a suite of enterprise SaaS HR platforms (and acted as owner of all content) used for business intelligence, performance management, employee surveys, policy acknowledgements, core HR, and more, interfacing with stakeholders and end users to support the software and configure it to meet business needs. Trained and coached a staff member that provided corporate recruiting and onboarding support and managed applicant tracking, onboarding, and learning management systems. Conducted ad-hoc analyses of data from varying sources (HR systems, employee surveys, and government APIs) and presented findings to business unit leaders, exploring key trends in metrics such as turnover, retention, leadership effectiveness, employee engagement, benefits satisfaction, and more to drive decision-making. Created interactive, automatically-updated dashboards of key HR metrics in the Power BI service for executives (turnover, leadership and engagement, etc.). Assembled an open-source data integration solution using Docker, PostgreSQL, Mage.ai, DuckDB, and GitHub to automate previously manual batch data integration processes for the HR department. Provided project management support for HR integration activities during the acquisition of two businesses.Developed, filmed, and produced three legal compliance oriented training videos for managers and trained a staff member to help in post-production activities. Independently documented HR best practice processes by creating online guides (Microsoft Loop) and creating process flow diagrams (Microsoft Visio). Project managed the training of multiple new HR staff in other locations that had little or no prior enterprise HR experience.Fulfilled annual government reporting requests (EEOC, California Pay Data).Provided best practices training on HR-related processes to executives, managers, and HR staff members.Facilitated events to promote collaboration between HR staff at different locations.

Supported, maintained, and updated HR systems for recruiting, onboarding, learning management, performance management, employee surveys, and business intelligence. Worked with stakeholders to clarify and improve HR processes and implement/configure HR platforms to meet business needs. Guided the configuration of HR systems to ensure that reliable and accurate data was produced. Provided scheduled and ad-hoc HR data analytics support to company leaders. Provided auxiliary support for HR systems related to benefits administration. Provide recruiting and onboarding support for managers at corporate office. Managed HR content related to recruiting, learning, and performance management. Provided design and publishing support (print and online) for HR initiatives and company executives.

Supported, maintained, and updated HR systems for recruiting, learning management, and onboarding. Worked with stakeholders to clarify and improve HR processes and configured HR platform to meet business needs. Collaborated with SME’s to compile, upload, and distribute learning content in the subject areas of safety, leadership effectiveness, and health and wellness.

Taught an intermediate reading class for international students, substituted for EFL instructors during scheduled and unscheduled absences. Tutored international students in academic reading, writing, listening, and speaking. Compiled test data from all courses in the EFL program and created tools for instructors to analyze student test score data. Provided support for other program activities such as invigilating exams and participating in test grading norming sessions.

Collaborated with teachers in other campuses to design and deliver a consistent “Faith Builder” curriculum. Taught Bible survey courses, life skills courses, and courses on Christian doctrine and apologetics to junior college, secondary, primary, and pre-school students. Organized and facilitated faith-related events for school community. Represented school in various government and local functions. Created and facilitated an after-school music club for students that wanted to play contemporary music.

Helped plan, deliver, and evaluate experiential field trips for a federally funded, inter-institutional research and education program. Collected content as directed for graduate-level food security courses, helped grade student papers for grammar.