Shannon Riddle Email and Phone Number
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Experienced User Research Professional committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Expertise working with mobile, hardware, search, maps, video games, and voice user interfaces. Hands-on experience with Quick Pulse Studies, usability tests, user and market research, experiment design, surveys, competitive reviews, field studies, paired comparisons, structured interviews, task analysis, heuristic review, paper prototyping and card sorting, as well as analyzing results and turning them into actionable items. Exceptionally quick learner with the ability to learn new, complex technologies.Specialties: Mobile, Hardware, Search, Maps, Video Games, Ethnography, Usability, User Experience, User Research, Behavioral Sciences, Language Processing, Psycholinguistics, Research, Research Design, Data Entry, Statistical Analysis, SPSS, NUI, VUI, voice
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Senior User Research ManagerExpedia Group Nov 2022 - PresentSeattle, Wa, Us
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User Experience ResearcherExpedia Group Nov 2018 - PresentSeattle, Wa, Us
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Design ResearcherMicrosoft Jul 2016 - Nov 2018Redmond, Washington, UsPart of the Cloud + AI org, doing research on the admin center for business applications, and previously worked on Flow & Power BI -
User ResearcherCompucom At Microsoft Nov 2013 - May 2015Redmond, Washington, UsWorking on Windows and Windows Phone, running longitudinal ethnographic studies on mobile and tablet use. This and other Microsoft positions below entailed:• Identifying user requirements by researching and analyzing user needs, preferences, objectives, and working methods; studying how users consume content.• Driving improvements in the information architecture, team accomplishments, and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes.
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Ux ResearcherCompucom At Microsoft Jan 2012 - Jan 2013User researcher on Bing, including Bing Mobile, Maps, and other areas of Bing, on desktop, tablet, and mobile. Methodologies used include Quick Pulse Study, Quick Turn Study, benchmarking, ethnographic interviews and traditional usability studies.
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User Research EngineerMicrosoft Game Studios (Through Redtech) Mar 2011 - Sep 2011Redmond, Washington, UsRan and reported findings for playtests, usability studies,benchmarks, and expert reviews, as well as performing data collection for tuning purposes, using Datstat, Excel, and OVO. Worked with both adults and children as young as 3. Titles include: Kinect Star Wars, Wreckateers, Disney Pixar Rush, Kinect Sesame Street TV, Diabolical Pitch, Toy Soldiers, & Crimson Dragon.
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Apprentice Ux DesignerLogictree Corporation Mar 2010 - Mar 2011Worked with VUIs to improve the architecture of phone trees for 511 and transit information lines. Advocating of UCD processes within the company led to designing and running surveys and a usability study. Duties included developing specifications documents, creating competitive analyses, testing the system for bugs (TestLink) as well as tracking and repairing bugs (Jira).
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Console Game Tester (Through Volt)Vmc Oct 2009 - Mar 2010Redmond, Wa, UsThis position required going through test cases, largely for functionality, but gave a lot of insight into the product lifecycle, and valuable for insight into communicating about these issues both with users and with the people working on developing the product. -
Research AssistantUniversity Of Washington Sep 2009 - Feb 2010Seattle, Wa, UsAssisting Sarah Kriz, of the Human-Centered Design & Engineering department, in the Human-Robot Communication Laboratory on a volunteer basis, coding human behavioral data for experiments studying how people communicate with robots. -
Receptionist/Office ManagerIpsos Nov 2007 - Apr 2008Paris, FrI was rehired for this position upon my return to the States after finishing my graduate studies. They liked me enough to take me back! -
ResearcherUniversity Of Edinburgh Mar 2007 - Aug 2007Edinburgh, GbI ran a French dialogue study for a colleague. -
Receptionist/Office ManagerIpsos Mar 2006 - Aug 2006Paris, FrOriginally hired here through Randstad (staffing service), I worked here until leaving to pursue a postgraduate education. I wore many hats, from typical receptionist tasks like phones, mail, and receiving, to supervising an office expansion, ordering supplies, data entry, proofreading, and some IT work.
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ReceptionistWells Fargo Nov 2005 - Mar 2006San Francisco, California, Us
Shannon Riddle Skills
Shannon Riddle Education Details
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University Of WashingtonUser-Centered Design -
The University Of EdinburghPsycholinguistics
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University Of WashingtonPsychology
Frequently Asked Questions about Shannon Riddle
What company does Shannon Riddle work for?
Shannon Riddle works for Expedia Group
What is Shannon Riddle's role at the current company?
Shannon Riddle's current role is Senior User Research Manager at Expedia Group.
What is Shannon Riddle's email address?
Shannon Riddle's email address is sc****@****ail.com
What is Shannon Riddle's direct phone number?
Shannon Riddle's direct phone number is +120660*****
What schools did Shannon Riddle attend?
Shannon Riddle attended University Of Washington, The University Of Edinburgh, University Of Washington.
What are some of Shannon Riddle's interests?
Shannon Riddle has interest in Arts And Culture.
What skills is Shannon Riddle known for?
Shannon Riddle has skills like Research, User Experience, Spss, Statistics, Research Design, Game Research, Mobile, Ovo, Eye Tracking, Usability, User Research, Tobii.
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