Transitioned to Full Time Salary position from Contractor

Contingent employee via vendor providing quality assurance for undisclosed tech projects within multi-faceted team in collaboration with engineering counterparts.In light of strong writing skills, was granted the opportunity to transition to a project agnostic team with technical writing duties, including interpreting requests, reviewing, and organizing newfeature test case suites in TestRail along with owning the deprecating/archiving processes for test cases in regression Maintain, edit, and execute test cases using TestRail in order to ensure alignment with frequently adjusted product design flow as direct correspondence with various dedicated on-call feature engineersInvestigate and document software and hardware bugs utilizing proprietary tools and peer-review team reports for veracity.Daily reporting on progress, points of friction in testing efforts, and give feedback on potential avenues towards increasing efficiency or enhancing user experience of product.

Contract position- Promoted from CQC Tester to Test Analyst to reflect increase in duties & responsibilities as well as the change in department structure and purpose. Maintained and leveraged up-to-date knowledge of TRC, XR, and Lotcheck standards for creating and executing test cases.Tested game software across all major consoles for compliance issues, bugs, and terminology errors and accurately reported them to project databases for review, tracking, and correction.Regressed claimed fixed bugs, provided feedback for certification and rating submissions to project managers, and maintained excellent verbal and written communications with internal and external teams on various project tasks.Assisted in upkeep of file and wiki management for QA department.Provided feedback and guidance to new testers following their onboarding period to support their transition to working on live projects.Gained familiarity and experience in ESRB/IARC rating submission process through various support tasks.Provided compliance testing for pre-release submission or post release support for DLC, Patches, or other content to the following titles on one or more major platforms (no particular order):Dragon Ball Z: KakarotCaptain Tsubasa: Rise of New ChampionsLittle Nightmares IITales of AriseActive Life Outdoor ChallengeNi no Kuni™ II: Revenant Kingdom PRINCE'S EDITIONThe Dark Pictures Anthology: House of AshesDRAGON BALL FighterZSoulcalibur VIMY HERO ONE'S JUSTICE 2Mobile Suit Gundam: Battle Operation 2GOD EATER 3NARUTO TO BORUTO: SHINOBI STRIKERCODE VEINJUMP FORCEACE COMBAT™ 7: SKIES UNKNOWNMobile Suit Gundam Extreme Vs. Maxiboost OnTekken 7Twin MirrorDRAGON BALL XENOVERSE 2Mr. DRILLER Drilland (Port).hack//G.U. Last Recode (Port)Taiko no Tatsujin: Drum 'n' Fun!NARUTO SHIPPUDEN: Ultimate Ninja STORM TRILOGY (Port)Disney Magical World 2: Enchanted Edition (Port)QuickSpot (Port)Digimon World: Next Order (Port)

Assisted managing intake and outtake of packages through proprietary tracking system.Aided a number of back-office activities to facilitate opening/closing of store that include product inventory and machine checks, as well as daily deposit slip inspections.Helped customers with high quality and personal service by connecting and collaborating with them to best match their desires for production projects.Organized multiple sectors of the store to instill best practices and efficient processes for daily shipping and production needs.Switched stores and maintained position when moving from California to Oregon (and back).

Provided coverage for Development Services department during major personnel relocation to Redwood City Campus.Received all gifts sent through conventional mail routes as well as all campus mail.Responsible for depositing all checks and charging all credit cards received in-house.Prepared gifts received for processing by either entering in the Gift Transmittal system, preparing paperwork for processors, or completing spreadsheet uploads.Acted as the face of Development Services: answering the phones, responding to email queries and handling Help Desk questions regarding the Gift Transmittal system and digital Dashboard for donors.

Data entry position that focused on efficiently identifying and correcting issues by annotating 2D imagery.Optimized existing processes in order to meet client’s goals.Skillfully analyzed and remedied deficiencies by marking 3D generated data.Communicated effectively in a team environment in order to increase productivity.Used comparative analyses to establish conformity throughout projects.Emphasis placed on being open and receptive to feedback and ability to execute necessary changes in a timely manner.

Involved in various aspects of start-up business importing afri cola: a premium cola soft drink from Germany.Responsible for delivery, distribution, and merchandising for 70+ local accounts in the North Bay market of California.Supported day-to-day operations for distribution, sales, and marketing within North America.Scouted new potential accounts, venues, and events to expand product awareness and sales.Assisted in the expansion of the business to 750+ retail locations within first quarter of product launch.

Provided insight and analysis of in-house projects and prototypes, competing products, and current NetEase published games to support live operations in international markets.Acquired information, data, and assets to create critical forecasts for use in-house and in China.Played a supporting role to a wide variety of other departments including Art, Design, Engineering, and Marketing to facilitate better development practices for new game projects.Supported game design, UX design, social systems design, playtesting, community management, and player/marketing insights for aforementioned departments.Gained additional exposure to game development support tools such as Confluence, JIRA, and UML.

Assisted in receiving and stocking product while maintaining facing of all grocery isles at high standards. Provided guest service by bagging grocery items, locating and retrieving products, and collecting carts.Organized front end supplies and inventory via regular backstock and invoice checks.

Work Study position at the University of Denver during my time at college. Assisted university personnel with coordinating youth hockey activities and tournaments hosted at the Joy Burns Arena/Ritchie Center Athletic Complex.Maintained Junior Pioneer team inventories, reviewed schedules and registered applications, and distributed merchandise for arena store when needed as well provided assistance to new guests to the facilities.Role expanded throughout years at school to become general assistant throughout the Ritchie Center Athletic Complex to multiple facility managers.

Worked with a small team of undergraduate and graduate students to create a working game in 3 days based on a universal prompt provided by the event organizers. 2015- Theme: "What do we do now?"Worked solo on a labyrinth puzzle prototype called What Do, Mr. Coo? Developed in Unity with C# scripting and art assets created in GIMP. 2014- Theme: "We don't see things as they are, we see them as we are."Worked with a high school senior to create the demo for "Groups- A game of acknowledgment". Developed in Unity with C# scripts and incorporated basic 2-D art as well as audio track provided by fellow participant.2013- Theme: HeartbeatWorked on the concept art as well as the 3-D models for the demo of Afro Boogie. While the prototype was not completed, this was my first involvement in a game development cycle and it was a valuable experience.

Enrolled in Game and Technology course work. Explored London metro and historical museums.

Responsible for daily care of camp participants 5-11 years old.Assisted in weekly event scheduling and coordinating daily activities for teams.