Stephen Gleeson

Stephen Gleeson Email and Phone Number

Management | Autodidact | Startups | Founder Institute Alumni @
Stephen Gleeson's Location
Brisbane City, Queensland, Australia, Australia
Stephen Gleeson's Contact Details

Stephen Gleeson work email

Stephen Gleeson personal email

About Stephen Gleeson

I love to build enduring, mutually beneficial relationships with customers & teams. To achieve this, I focus on product-market fit, and empower teams to create world-class customer experiences - sending our brand perception into the stratosphere!I have enjoyed many positions so far; regional management, sales management, product management, B2B & B2C sales, merchandising. My experiences have taught me the following about myself:I have a relentlessly positive attitude.- I say ‘yes’ to the best opportunities presented, no matter how daunting. This has unlocked my career success.- I have received opportunities around Australia, exposing me to diverse cultures, methodologies & industries- I am collaborative & competitive: I believe strong company cultures act like sports teams, not families- I am a curious, analytical, & lateral thinker- I have persistence & grit, and learn from every errorI have an astute understanding of the customer experience.- I believe this can be a weapon for anybody in any job- I listen deeply to understand the customer's prime motivations and support them accordingly- I lead a culture of integrity where the buck stops with me, which builds our customers’ trust- I develop enduring relationships with retail consumers & $1m / month accounts alike- I can achieve share-of-wallet without reverting to price-based selling- I speak tradie, techie, and execI constantly self educate & seek to adopt new skills.- I love to pick up any musical instrument: synths, piano, fifes, drums, harmonicas. My specialty is the alto saxophone- I am a great performer, but get intensely nervous every time I step on stage- I love handiwork and renovating- I'm tech savvy (and a very fast typist!)My experience in building, construction, and home-ownership has revealed an opportunity. I believe that the resources available to help maintain your home and rent it out are needlessly convoluted, and the expertise available is generally under-skilled or over-priced.In my new life chapter, I am dedicating my time to building a company of my own, in which I can install the values I have developed, and solve some of these issues through technology. If you have experience or perspective to share, I would love to chat with you; reach out anytime.Professional skillsFinancial Management | Sales Management | Strategy | Pricing Analysis | Coaching | Territory Management | Logistics | Operations Management | Business Development | B2B | B2C | Agile | Stakeholder Engagement | Public Speaking | Planograms | Stock Control | Warehousing

Stephen Gleeson's Current Company Details
Hyphen.Homes

Hyphen.Homes

Management | Autodidact | Startups | Founder Institute Alumni
Stephen Gleeson Work Experience Details
  • Hyphen.Homes
    Founder
    Hyphen.Homes Mar 2022 - Present
    Australia
  • Stratco Australia
    Regional Manager
    Stratco Australia Jun 2020 - Nov 2021
    Western Australia, Australia
    Overall responsibility for Stratco WA South-West business units. This role formed part of the WA senior management team.My key learnings:- Significantly developed my leadership style, especially in regards to empowerment and collaboration with my teams- I was regarded as a lateral thinker and passionate strategist- Improved understanding of business scalability, having moved from Stratco NT to WA, a larger division both financially and geographically- The larger corporate environment helped me establish my key skills and knowledge gapsResponsibilities: - Overall responsibility for P&Ls; revenue, GP & NPBT- Recruitment, coaching and development of teams and managers (store management, internal and external salespeople, stock controllers, yardsmen)- Retail & B2B Sales management - Retail operations, site layouts & logistics- Territory expansion including greenfield market penetration- Business planning, especially sales, operations and financial strategy development- Strategic collaboration with senior management- Regular presentation to C-Suite and peersSkills employed:- Collaborative leadership & coaching - Consultative sales management- Revenue/expense management of multiple business units- Communication with all stakeholders from C-Suite to consumersSummary:FY20 & 21 brought turbulence to the WA construction & materials industry. Interstate & international supply chains were under immense pressure, whilst material and labour shortages presented unique challenges for my teams. At the same time, Stratco WA implemented a new ERP at the start of the pandemic.I am proud of the resilience and fortitude my teams exhibited during this change period, who achieved top line and NPBT growth from FY20 to FY21, whilst retaining market share. I am especially pleased with the meteoric development of strong, young new recruits, including three retail managers, multiple salespeople and operators across the division.
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  • Stratco Australia
    Sales Manager
    Stratco Australia Nov 2015 - Jun 2020
    Darwin, Australia
    Responsibility for sales and GP for Stratco NT business unit. This role formed part of the Northern Regions senior management team, reporting to the General Manager..My key learnings:- Developed skills as a manager, recruiter, team builder and coach.- Expanded my expertise as a consultative salesperson, building new relationships and improving the Stratco NT brand, measured by market share, online ratings, enduring B2B relationships and sustained profitability.- How to set my team apart from competitors, ignoring price focus.- Understanding indigenous and remote Australian populations, and the economic, geographical & cultural challenges these communities face.Responsibilities: - Overall responsibility for revenue and GP for Stratco NT and the sales team- Quarterly business planning, dynamic sales and financial strategy development and implementation- Recruitment, coaching and development of teams (store management, internal and external salespeople, retailers, administrators).- B2B and retail sales management- Retail operations, site layouts & logistics- Territory expansion, especially remote greenfield market penetration- Quarterly presentation to C-Suite and peersSkills employed:- Collaborative leadership & coaching - Consultative sales management- Strategic market penetration- Brand improvement - Revenue/expense management- Communication with all stakeholders from C-Suite to consumersSummary:The NT construction industry is apart from the rest of Australia and faces its own unique cultural & geographical challenges. The unique nature of the industry supplied constant learning and required evolving strategy to achieve our goals. I learned how to penetrate remote markets, and why price is rarely the most important thing. Gaining marketshare required tenacious attitude and extraordinary tactics.The NT was a defining point in my career that taught me, above all, the power of win-win thinking.
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  • Stratco Australia
    Outback Product Manager
    Stratco Australia Apr 2015 - Nov 2015
    Brisbane, Australia
    Drove growth of both Stratco and Stratco's authorised Dealer network via the Outback patio range. - Acted as an adviser for small business owners who sold and installed Stratco's product as dealers. Aided in developing their businesses through marketing, advertising, business and technical advice while adhering to and consistently exceeding a correlating budget.- Drove impeccable customer service and confidence in the Stratco system among customer base.- Acted as direct link between customer base and Stratco's internal marketing, estimating, purchasing and manufacturing teams. Responsible for conveying feedback and process redesign where necessary to assist in the growth of dealers' businesses.- Responsible for introducing new products and markets to wider sales team..- Developed offer for new products to market through in depth market research, purchasing and identifying appropriate suppliers, and arranging system processes.
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  • Stratco Australia
    Trade Sales Representative
    Stratco Australia Aug 2013 - Apr 2015
    Brisbane, Australia
    My key learnings:- The consultative selling process is the most surefire way to cement yourself as a trusted advisor and set you apart from the pack of transactional or price-oriented sellers. Gaining a key understanding of a customer's motivation for spending is critical to ensure mutually beneficial relationships and a world-class customer experience.- Busywork is not always effective. Making time for time management is a key skill of any successful businessperson, and this skill can always be improved.- Internal culture is one of the biggest determinents of a customer experience. Poor internal communcation and relationships invariably degrades customer's experiences.- The ability to modify one's communication style with varying stakeholders makes or breaks any interaction. Responsibilities & achievements:- Achieve sales plan and GP targets monthly Exceeded both plans 12 / 14 months.- Achieve and exceed new business targets (B2B)- Expand geographical footprint through effective, strategic prospecting. - Embody Stratco's key values during all stakeholder interactions: Service, Quality, Innovation, People, Results, Safety- Cold-calling, identification of key stakeholders, and mutually beneficial relationship development.- Employ the Consultative Selling Methodology as popularised by Achieve Global.- Annual training to hone consultative selling skills- Deliver regular training to peers in monthly sales meetings- Assist in training sales cadets on road- Spearhead the development and launch to market of several new products, engage the sales team and empower them to sell these products with confidence
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  • Cpm Asia Pacific
    Qld Senior Account Support
    Cpm Asia Pacific Aug 2010 - Jul 2013
    Se Qld
    On behalf of CPM's major clients, I was responsible for developing brand awareness, share of space, and driving sales in a broad territory with focus on key major retailers. Achieved this by identifying key personnel and developing, maintaining and capitalising on strong rapport and relationships. Key clients ranged in industry including IT, technology, FMCG & toys.In final years with CPM was appointed senior account support and team leader on behalf of Mattel, with major focus on Target and Toys R Us accounts while leading the SE Qld team.
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  • Cpm Australia
    Account Support Representative
    Cpm Australia Feb 2009 - Aug 2010
    Se Qld
    On behalf of CPM's major clients, I was responsible for developing brand awareness, share of space, and driving sales in a broad territory with focus on key major retailers. Achieved this by identifying key personnel and developing, maintaining and capitalising on strong rapport and relationships. Key clients ranged in industry including IT, technology, FMCG & toys.This position was on a casual basis while completing university.
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  • The Norman Hotel
    Kitchen Staff
    The Norman Hotel Jan 2009 - Aug 2010
    Brisbane, Queensland, Australia
  • Freelance
    Instrumental Music Tutor
    Freelance Feb 2007 - Dec 2009
    Queensland, Australia
  • King'S College, University Of Queensland
    Senior Subject Tutor
    King'S College, University Of Queensland Jan 2007 - Nov 2009
    King'S College, University Of Queensland
    Tutored college students in- Music (various subjects)- Performance music- Chemistry
  • Crossmark
    Salesman & Merchandiser
    Crossmark Mar 2006 - Feb 2009
    Se Qld
    Direct sales and customer influence in electronic products on behalf of Hewlett Packard, JVC, Samsung. Involved customer sales in retail situations across various distributors.Merchandising for Swiss Vitamins, Hewlett Packard, JVC, Sony at retail level.
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  • Awx
    General Laborer
    Awx Aug 2005 - Mar 2007
    Brisbane, Queensland, Australia
    General labour contracting to various sites.
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  • Myer
    Retail Salesperson
    Myer Feb 2003 - Dec 2004
    View
  • Best&Less
    Retail Salesperson
    Best&Less May 2002 - Feb 2003
    View

Stephen Gleeson Skills

Sales Business Development Sales Management New Business Development Management Negotiation Project Management Strategic Planning Direct Sales Contract Negotiation Account Management Retail Customer Service Strategy Pricing Sales Operations Key Account Management Construction Operations Management Business To Business Team Development Forecasting Business Strategy Marketing Management Employee Training Product Management Sales Prospecting Business Planning Microsoft Excel New Business Procurement B2b Marketing Strategy Corporate Governance Cross Functional Team Building Staff Development Edm

Stephen Gleeson Education Details

Frequently Asked Questions about Stephen Gleeson

What company does Stephen Gleeson work for?

Stephen Gleeson works for Hyphen.homes

What is Stephen Gleeson's role at the current company?

Stephen Gleeson's current role is Management | Autodidact | Startups | Founder Institute Alumni.

What is Stephen Gleeson's email address?

Stephen Gleeson's email address is st****@****.com.au

What schools did Stephen Gleeson attend?

Stephen Gleeson attended Australian Institute Of Business, Founder Institute, The Institute Of Sales Management (Ism), The University Of Queensland, King's College, Uq, Sae Institute Australia.

What skills is Stephen Gleeson known for?

Stephen Gleeson has skills like Sales, Business Development, Sales Management, New Business Development, Management, Negotiation, Project Management, Strategic Planning, Direct Sales, Contract Negotiation, Account Management, Retail.

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