Avery Schaffner Email & Phone Number

New York, New York, United States

- Maintained SOC 2 Type II compliance with no findings or exceptions on 2022 and 2023 reports- Provided customers guidance on information security/cyber insurance questionnaires- Triaged security monitoring alerts - Worked with L&D team to provide Electric employees information ongoing information security training- Participated in annual risk assessments and HIPAA evaluations- Managed installation of access control and camera system in new office space- Managed migration of customer credentials from IT Glue into a Privileged Access Management platform- Collaborated with Internal IT team to revamp employee on/offboarding process and implement Okta

New York, New York, United States

- Completed 2 SOC 2 Type II audits with no findings or exceptions- Managed ongoing relationship with third-party Information Security Consultant- Worked with vCISO to implement and maintain SOC 2 Type II program- Successfully migrated IT documentation for 400 customers into IT Glue- Stood up Google, Microsoft, and Apple partnership programs

Greater New York City Area

Electric is revolutionizing IT support with the world’s first automated IT platform. Founded in New York City in 2016, Electric is a Series B startup backed by GGV Capital, Bessemer Venture Partners, Bowery Capital and Primary Venture Partners.

Greater New York City Area

- Successfully built out and launched a Quality Assurance division to improve IT helpdesk services and processes

Greater New York City Area

- Met with key customer contacts on a weekly basis to plan IT projects and provide status updates- Handled L1 and L2 IT support tickets specializing in working with executives and high touch customers

New York, New York

Spartanburg, South Carolina

Complete quality inspections and run final test drives on BMW's X3 and X4 models at BMW Plant Spartanburg.

Greenville, South Carolina Area

Maintaining and preparing electronic voting machines and other supplies for elections. Off and on-site technical support for poll workers on election days.