John Schafluetzel Email & Phone Number

Aurora, Colorado, United States

Denver, Colorado

- Delivered exceptional service to passengers, maintaining a high average rating.- Demonstrated professionalism, reliability, and adaptability in a fast-paced and customer-focused environment.- Developed strong interpersonal skills and the ability to effectively communicate with diverse individuals.- Utilized creative problem-solving skills to navigate through various locations and maintain a high level of customer satisfaction.

Denver, Colorado, United States

- Proficient in various artistic mediums, with a primary focus on Traditional Fine Art Printmaking and Digital Illustration.- Experienced in creating visually appealing and impactful designs for logos, t-shirts, posters, and other promotional materials.- Skilled in translating clients' ideas and requirements into creative concepts and delivering high-quality artistic solutions.- Collaborative mindset, working closely with clients to understand their vision and provide artistic guidance and expertise.- Detail-oriented and committed to delivering artwork that meets or exceeds client expectations.

Denver, Colorado, United States

- Provided exceptional customer service to patients and members of Kaiser Permanente, addressing their inquiries and resolving concerns in a timely and professional manner.- Demonstrated strong communication skills by effectively explaining complex healthcare information and policies to customers.Utilized active listening skills to understand customers' needs and provide appropriate guidance and support.- Collaborated with cross-functional teams to escalate and resolve customer issues, ensuring high levels of customer satisfaction.- Maintained accurate and detailed records of customer interactions and inquiries in the CRM system.

Denver, Colorado

- Collaborated with customers to troubleshoot and resolve technical issues related to e-marketing software.- Delivered software training and support to customers, ensuring their successful adoption and utilization of e-marketing tools.- Developed expertise in leveraging technology to drive marketing initiatives and enhance customer engagement.- Utilized knowledge base navigation and technical writing skills to author support articles and enhance self-help resources.

Greeley, Colorado, United States

- Acted as the primary point of contact and telephone operator, efficiently directing incoming calls to the appropriate personnel and departments.- Provided exceptional customer service by addressing inquiries and assisting employees and students with their needs.- Offered technical support and troubleshooting assistance, resolving hardware and software issues to ensure smooth operation of computer systems.

Orlando, Florida, United States

- Served as the first point of contact for guests visiting the Magic Kingdom, providing exceptional customer service and creating a positive experience.- Operated the parking lot tram, ensuring safe and efficient transportation of guests between parking areas and the park entrance.- Welcomed guests onboard the tram by delivering a prepared speech over the onboard PA system, engaging and entertaining them throughout their journey.- Maintained a high level of professionalism and enthusiasm while interacting with guests, addressing inquiries, and providing directions or assistance as needed.- Collaborated with fellow team members to ensure smooth operations and a seamless guest experience.

Fine Art

Activities and Societies: Co-President UNC Printmaking Club, Awarded Best in Printmaking UNC 2011

Associate'S Degree, Graphic Design

Activities and Societies: Honorable Menton at Art Directors Club of Denver's 2008 Review, Choir, Jazz Ensemble