Schalk Smith
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Schalk Smith Email & Phone Number

Product Success Lead at Ecentric Payment Systems
Location: City of Cape Town, Western Cape, South Africa 10 work roles 3 schools
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✓ Verified July 2026 3 data sources Profile completeness 100%

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Current company
Role
Product Success Lead
Location
City of Cape Town, Western Cape, South Africa
Company size

Who is Schalk Smith? Overview

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Quick answer

Schalk Smith is listed as Product Success Lead at Ecentric Payment Systems, a with 119 employees, based in City of Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Schalk Smith.

Schalk Smith previously worked as IT Systems Analyst at Food Lover'S Market Holdings and Customer Service & Graduate Manager at Skynamo. Schalk Smith holds Bachelor Of Business Administration (Bba), Business Administration And Management, General from Imm Graduate School.

Company email context

Email format at Ecentric Payment Systems

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Ecentric Payment Systems

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Profile bio

About Schalk Smith

I am an experienced support specialist and manager. What does this all entail? In summary, I'm the guy that supports your business to make it shine. Most of the time I'm in the back scenes turning customers' frowns upside up again. I'm a fun guy, easy to work with and great with people - and isn't that what it's all about? People, including coworkers, subordinates, customers, managers and including you - reading my awesome summary. I care about my work, about my team and the business. Also, with 12 years experience in the IT industry (6 years relating to custom applications and the leading of a diverse team) I'm very passionate about software upskilling, mentoring and improving my skillset.You know how it goes, need someone to help solve a complex problem? What do you do - Call Schalk! Or attending to customers' specific needs? Again, call Schalk. What about the system is down? Guess what call Schalk again.So now you know. If you need a guy who knows how to make your business shine? Give me a call šŸ˜‰

Listed skills include Microsoft Office, Computer Hardware, Marketing, Windows, and 9 others.

Current workplace

Schalk Smith's current company

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Ecentric Payment Systems
Ecentric Payment Systems
Product Success Lead
rondebosch, western cape, south africa
Website
Employees
119
AeroLeads page
10 roles

Schalk Smith work experience

A career timeline built from the work history available for this profile.

It Systems Analyst

Cape Town, Western Cape, South Africa

Implementing new systems and providing support with a whole range of software used in the group of companiesBuilding and maintaining reports in Power BIAssisting knowledge transfer between different departmentsLiaising with 3rd party vendors to solve complex system issues

Dec 2021 - May 2023

Customer Service & Graduate Manager

Stellenbosch

Provide leadership to a team of 12 Support Technicians and Graduates through performance management, coaching, recognition, recruitment and development.Reproducing and escalating bugs to the product team and providing the customer with timely feedbackProvide Support for internal staff stakeholders, including Account Managers, Solution Consultants, Sales and Sales Development Representatives.Final path of escalation for the level 3 Support staffHiring graduates, providing training and placing them into other rolesTraveling to other regions to assist with upskilling and managing teamsAttending development and customers meetings that require support inputDaily standup with the development team and escalating critical issuesSupport enterprise clients

Aug 2018 - Dec 2021

Support Team Supervisor At Honeybee

Cape Town Area, South Africa

Classification of requestBuilding internal tools to automate support tasksManage roles and schedules within the teamWeekly Performance AssessmentsEscalation path for resolution or for the development teamSystems maintenanceContinues Professional Development with all support staffHelp Center maintenance and expansion

Oct 2016 - Aug 2018

Head Support Technician

Quantus Pos

Stellenbosch

Managing an IT teamAssisting technicians/2nd line supportManaging client contractsSQL database managementWillpower, Pilot, GAAP and Vectron POS support training

Apr 2016 - Oct 2016

It Technician

Quantus Pos

Stellenbosch

POS installationsWillpower, Pilot, GAAP and Vectron POS supportMaintenance on computersQuotes, Orders and InvoicingCallouts

Nov 2015 - Mar 2016

Freelance It Technician

Eltec Computer Systems

Stellenbosch

Computer maintenance and upgradesNetwork/internet installationsCallouts

Jun 2014 - Oct 2015

Property Manager And Director

Kiss Investments Cc

Paarl

Maintenance of propertiesContract negotiationAsset growth and expansion

Apr 2012 - Jun 2015

Computer Technician

Eltec Computer Systems

Stellenbosch

System administrator at 5x schools in StellenboschInstalling servers, switches and maintaining the IT infrastructure.Servicing small-medium size businesses IT needsQuotes, Sales, Negotiations and Invoices

Dec 2009 - Apr 2012

It Internship

Winelands It Consultants

Paarl

IT Field Technician for a small IT company based in Paarl.Worked at Zorgvliet Wines, Mediclinic Paarl and installed the networks of Franschhoek Station Pub & Grill and Stellenberg High School

Oct 2009 - Nov 2009
Team & coworkers

Colleagues at Ecentric Payment Systems

Other employees you can reach at ecentric.co.za. View company contacts for 119 employees →

3 education records

Schalk Smith education

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Activities and Societies: Rugga Rugby

FAQ

Frequently asked questions about Schalk Smith

Quick answers generated from the profile data available on this page.

What company does Schalk Smith work for?

Schalk Smith works for Ecentric Payment Systems.

What is Schalk Smith's role at Ecentric Payment Systems?

Schalk Smith is listed as Product Success Lead at Ecentric Payment Systems.

Where is Schalk Smith based?

Schalk Smith is based in City of Cape Town, Western Cape, South Africa while working with Ecentric Payment Systems.

What companies has Schalk Smith worked for?

Schalk Smith has worked for Ecentric Payment Systems, Food Lover'S Market Holdings, Skynamo, Honeybee Crm, and Quantus Pos.

Who are Schalk Smith's colleagues at Ecentric Payment Systems?

Schalk Smith's colleagues at Ecentric Payment Systems include Paul Wenborn, Adele Claudia Naidoo, Shaun Shehab, Nicholas Hunt, and Lerato Ralekoala.

How can I contact Schalk Smith?

You can use AeroLeads to view verified contact signals for Schalk Smith at Ecentric Payment Systems, including work email, phone, and LinkedIn data when available.

What schools did Schalk Smith attend?

Schalk Smith holds Bachelor Of Business Administration (Bba), Business Administration And Management, General from Imm Graduate School.

What skills is Schalk Smith known for?

Schalk Smith is listed with skills including Microsoft Office, Computer Hardware, Marketing, Windows, Troubleshooting, Mechanics, Business Planning, and Computer Software Training.

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