Siegfried Schallenmueller Email & Phone Number

Dubai, Ae

Seattle, Wa, Us

I am excited about leading a team of innovation specialists across EMEA in 12 countries, sharing with our customers on Amazon's innovation culture, peculiar ways of working such as Working Backwards or Digital Product Operating Models and co-innovating with customers in Customer Experience, Data Monetisation, Digital eco-Systems; creating digital roadmaps, ideating/scoping new services and solutions and building new capabilities based on Generative AI/ML/IoT and Data.

Seattle, Wa, Us

Building and managing a team of advisors and industry experts from scratch as part of AWS Professional Services to support both innovation and design of new experiences and organisational change to ensure the optimal fit along their journey to the cloud.

Leading a pan-EMEA group on Customer Centricity working with top digital business and e-commerce executives to reflect and envision ways of driving Customer Centricity both from a cultural, organisational, process and technology perspective. Building a yearly report based on the exchange and thought leadership from the group.

Münster, Nordrhein-Westfalen, De

Lecturer on Innovation Management, Digital Product&Service development

Münster, Germany, De

Fostering collaboration between industry and academic world on adoption of social media and real time collaboration technologies, lecturing on organizational and cultural development in the modern workplace driven by advanced collaboration and social media technology - https://www.smarter-work.de

London, United Kingdom , Gb

Management of European Business Unit on Customer Experience and development of hybrid software solutions for digital sales and service processes as part of a digital transformation strategy and digital customer experiences in sales and service . Leading sales and strategic customer engagements across 12 countries on CX, 3-digit P&L.Heading Digital Advisory Services for Europe driving advisory on digital transformation and organisational transformation.Strong focus on Internet of Things as part of business processes and models as well as Artificial Intelligence to drive hyper personalised customer experiences and automated self care, connected hyper scaler services.

Bryanston, Johannesburg, Za

Responsibility for professional services, system integration services, data center, software applications and customer care / lifecycle services;managed services - 500 employees - successfully driving and completing large re-organisation and delivery outsorucing program as part of a turnaround initiativeHeading Innovation for Europe on new software applications and building/managing a European application marketplace.

Munich, De

Member of the Global Executive team reporting into COO, Management of the Global Solutions BU (P&L 400M USD, 160, Sales Experts/Product Managers/Technical Experts, Centres of Excellence for software development and industry solution development (Healthcare, Sports&Venues, Public, FSI)Heading consulting unit with 450 business and technical consultants/Global Sales Transformation Lead for market launch of IP Communication Flagship Portfolio and Launch and Management of Think Tank for enterprise social media and collaboration with international research center

Munich, De

Design, Implementation and Introduction of large scale e-business applications in the sales and service arena (e.g. ticketing), Management of eight customer interaction centres and responsibility for change and quality management - introduction of web based performance management and SLA monitoring systems

Munich, De

Responsible within E-Business Startup of Metro Retail for consulting projects dealing with new e-commerce based business models; analyzing and creating new business models with Europe`s biggest retailer and utility companies focus 1-to-1-marketing (based on Peppers and Rogers), CRM, micro segmentation, BroadVision

Advanced Diploma In Management Consultancy, Electronic Collaboration And B2B Relationships

Advanced Management Program

E-Commerce/Electronic Commerce

Bsc, Information Engineering

Master (Part Time Program), Business Economics