Sheri Charleston

Sheri Charleston Email and Phone Number

Director of Customer Success @ Votem Corp.
cleveland, ohio, united states
Sheri Charleston's Location
Omaha, Nebraska, United States, United States
Sheri Charleston's Contact Details

Sheri Charleston work email

Sheri Charleston personal email

Sheri Charleston phone numbers

About Sheri Charleston

Goal-driven and accomplished professional with proven success leading complex project management endeavors for major clients. Effectively establish project goals, define deliverables and scope, coordinate implementation, and lead training. Excel in client-facing roles requiring negotiation and conflict mitigation skills; achieve consistently high levels of client satisfaction through prompt problem resolution and on-time / in-budget delivery.Specialties: AREAS OF EXPERTISE:• Requirements Gathering / Definition• Project Deliverables / Milestones• Implementation / Deployment / Launch• Client Communication / Presentations • Cross-functional Collaboration • Status / Issue / Update Reporting • Detailed Project Documentation• Measurable and Repeatable Results

Sheri Charleston's Current Company Details
Votem Corp.

Votem Corp.

View
Director of Customer Success
cleveland, ohio, united states
Website:
votem.com
Employees:
22
Sheri Charleston Work Experience Details
  • Votem Corp.
    Director Of Customer Success
    Votem Corp. Jul 2011 - Present
    Omaha, Nebraska, United States
    Votem acquired Everyone Counts in October 2018
  • Everyone Counts, Inc.
    Director Of Professional Services
    Everyone Counts, Inc. Jul 2011 - Feb 2023
  • Everyone Counts, Inc.
    Strategic Account Manager
    Everyone Counts, Inc. Jul 2011 - Dec 2012
    Greater Omaha Area
  • Self Employed
    Project Manager
    Self Employed Apr 2008 - Jul 2011
    Deliver life cycle project management from planning through post-implementation support. Liaise with clients and gather information; translate business requirements into functional / technical requirements. Establish detailed project plans and budgets; incorporate contingency planning to proactively mitigate issues. Monitor progress and milestone attainment to ensure alignment with project scope and client expectations. Present regular status and issue reports. Assess business processes and recommend improvements and technology enhancements. Serve as mentor to team members to increase productivity and capabilities. Handle client invoicing and billing.Key Projects & Achievements: Account Manager, Multiple Clients: Designated account manager for implementing customer processing procedures for large-scale undertakings events. - Executed database testing to verify proper layout and program functionality. - Assisted with day-of set up and provided on-site support thorough event duration.- Prepared and distributed summary reports and presented recommendations to improve processes for future events. Print Production Manager, Hart InterCivic: Recruited by Hart InterCivic to oversee printing of 2.2 million ballots for the State of Hawaii.- Collaborated with stakeholders to develop and implement effective Quality Assurance / Quality Control processes. - Facilitated relationship with third-party print vendor and communicated regularly with management, digital printing, QC, and finishing teams.- Ensured Program and Project Managers remained aware of status and alert to potential issues impacting project completion.
  • Democracy Live
    Project Manager
    Democracy Live Aug 2010 - Jun 2011
    Contracted Project Mangement Consultant
  • Hart Intercivic
    Account Executive
    Hart Intercivic Mar 1999 - Apr 2008
    Account/Project Manager
  • Election Systems & Software
    Customer Service Rep
    Election Systems & Software Feb 1989 - Feb 1999
    Other Position held with this Company - CFO Assistant

Sheri Charleston Skills

Cross Functional Team Leadership Project Management Management Process Improvement Customer Service Program Management Training Business Process Project Planning Business Analysis Quality Assurance System Deployment Sales Budgets Leadership Customer Satisfaction Software Documentation Business Process Improvement Vendor Management Strategic Planning Operations Management Testing Negotiation

Frequently Asked Questions about Sheri Charleston

What company does Sheri Charleston work for?

Sheri Charleston works for Votem Corp.

What is Sheri Charleston's role at the current company?

Sheri Charleston's current role is Director of Customer Success.

What is Sheri Charleston's email address?

Sheri Charleston's email address is sh****@****ail.com

What is Sheri Charleston's direct phone number?

Sheri Charleston's direct phone number is (858) 427*****

What skills is Sheri Charleston known for?

Sheri Charleston has skills like Cross Functional Team Leadership, Project Management, Management, Process Improvement, Customer Service, Program Management, Training, Business Process, Project Planning, Business Analysis, Quality Assurance, System Deployment.

Who are Sheri Charleston's colleagues?

Sheri Charleston's colleagues are Kun Peng, Achilles Schmelzer.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.