Mike Scharnhorst Email & Phone Number

Charleston, South Carolina, United States

It's your business. Your profit should come first.I serve entrepreneurs and small business owners to grow their businesses, profitably. Traditionally accounting and bookkeeping services are transactional - do the books, prepare the taxes, etc. Numbers in, numbers out, and you pay a fee. But what about profit? What if at the end of the day, by working with your accountant or bookkeeper you actually fattened your wallet? My firm does just that. Yes... we are excellent at… Show more It's your business. Your profit should come first.I serve entrepreneurs and small business owners to grow their businesses, profitably. Traditionally accounting and bookkeeping services are transactional - do the books, prepare the taxes, etc. Numbers in, numbers out, and you pay a fee. But what about profit? What if at the end of the day, by working with your accountant or bookkeeper you actually fattened your wallet? My firm does just that. Yes... we are excellent at bookkeeping and accounting, but you should expect that from anyone you work with. What makes us different is that we drive profitability in your business. We are certified in the Profit First method, have direct hands-on experience increasing the profits for multiple businesses, and have access to profit specialist throughout the globe. What this means is we have the strategies to make your business more profitable than it has ever been before. And we are ready to do it for you starting now. Show less

• Serve as the primary point of contact for customers, responding to and resolving all customer financial inquiries and issues.• Conduct all AR/AP, bank reconciliations, and various other statements on a monthly basis.• Closely collaborate with customers and clients to identify and meet their needs.• Administer in-depth credit analyses and conduct extensive research into financial histories.

• Establish rapport with guests to create an exceptional experience.• Research and study different spirits to create exceptional cocktails to enhance the guests experience.• Follow industry leaders on treads within the beverage industry.• Showcase cocktails to help drive sales to create a more profitable business.

Charleston, South Carolina

• Provided excellent customer service at all times, serving customers in an effective and efficient manner by creating an outstanding experience with my guests, as evidenced by stellar reviews on TripAdvisor.• Ordered and maintained inventory of bar products, including alcohol, soft drinks, and supplies to ensure high volume of daily and weekly sales.• Guaranteed that the bar met health and safety guidelines as well as maintained an exceptional standard of cleanliness at all times.•… Show more • Provided excellent customer service at all times, serving customers in an effective and efficient manner by creating an outstanding experience with my guests, as evidenced by stellar reviews on TripAdvisor.• Ordered and maintained inventory of bar products, including alcohol, soft drinks, and supplies to ensure high volume of daily and weekly sales.• Guaranteed that the bar met health and safety guidelines as well as maintained an exceptional standard of cleanliness at all times.• Delivered mixed drinks with food orders when required. Being able to upsell liquors and food items to create a more profitable business.• Ensured and monitored the safety of customers by refusing to serve any more alcohol to customers who had too much to drink.• Advertised, marketed, and recommended menu options to guests to increase guest satisfaction. Show less

Marathon, Florida

• Played a key role by overseeing promotions and promotional items such as daily cocktail specials that were derived from food holidays to promote and increase beverage sales.• Charted the creation and development of a signature cocktail menu, beer menu, and wine list; conducted market research with local experienced professionals to fill a need in this area.• Played a key role in assisting the Food and Beverage Director with system administrations.• Closely collaborated with our… Show more • Played a key role by overseeing promotions and promotional items such as daily cocktail specials that were derived from food holidays to promote and increase beverage sales.• Charted the creation and development of a signature cocktail menu, beer menu, and wine list; conducted market research with local experienced professionals to fill a need in this area.• Played a key role in assisting the Food and Beverage Director with system administrations.• Closely collaborated with our banquet and catering department to craft memorable cocktails for weddings, birthdays, and reunions.• Oversaw the maintenance of proper cost and liquor control within budgetary means to obtain profitable goals; by conducting monthly inventory and proper pricing we were able to meet our budgetary goals; acted as a representative for the company at different beverage events with the goal of networking and developing innovate ideas for products, as well as making overall bar improvements.• Fostered a fun and energetic atmosphere in the bar by establishing live entertainment 7 days a week to maximize profits.• Created a welcoming environment for visiting guests to provide a memorable experience. Show less

Marathon Shores, Florida

Fair Haven, Michigan

Responsibilities that I perform on a daily and weekly basis are ensuring that the business is open and operating on the correct time. I also have sales goals that I obtain throughout my shifts. From doing this I am the leader in sales for the business than any other front of house employee. I have yet to have one complaint from neither a guest nor the staff about my performance. I am responsible for the organization of the beer cooler, dry storage, and service station to increase productivity… Show more Responsibilities that I perform on a daily and weekly basis are ensuring that the business is open and operating on the correct time. I also have sales goals that I obtain throughout my shifts. From doing this I am the leader in sales for the business than any other front of house employee. I have yet to have one complaint from neither a guest nor the staff about my performance. I am responsible for the organization of the beer cooler, dry storage, and service station to increase productivity of the business to function more efficiently. To further my knowledge of the business I have been assisting the cooks with preparing provisions and washing dishes. When management is unable to perform administrative duties I help to coordinate the business. I construct specials for the day and create documents for changes or disclaimers about certain topics pertaining to the front of house staff. Show less

To establish and maintain an enjoyable experience for my customers as a server. I also promoted company products throughout my shift in order to increase sales. I have always ensured that my customers’ needs were met, never receiving a complaint. Another aspect of being a server is completing side work, which is to properly sanitize all tables and stock anything necessary to assure an efficient day.

Building a rapport with customers to increase bar business. I maintained precise bartending skills, restocked the coolers afterhours, and sanitized the bar, tables, and chairs.

Ensuring each and every customer the golden experience. As head of the training department for all crewmembers I developed a plan to track their success through an electronic system. I coordinated with my managers to make certain that all of the training was completed properly. A monthly task of mine was inventory, which entailed counting every product throughout the business. When shipments of product arrived I verified the order and examined boxes guaranteeing that they were correct and… Show more Ensuring each and every customer the golden experience. As head of the training department for all crewmembers I developed a plan to track their success through an electronic system. I coordinated with my managers to make certain that all of the training was completed properly. A monthly task of mine was inventory, which entailed counting every product throughout the business. When shipments of product arrived I verified the order and examined boxes guaranteeing that they were correct and undamaged. A part of my day-to-day requirements was overseeing both shifts’ accurate daily deposits. I also was accountable for overseeing that the business was health code approved. Show less

Ebbs, Entertainment Business

High School Diploma, General Education