Blue Connector is dedicated to helping C-suite leaders leverage technology for business growth. As Founder, I focus on aligning technology strategy with business outcomes, enabling companies in financial services, telecom, and tech industries to stay ahead of the curve. Our expertise lies in building API capabilities, from strategic roadmapping to full lifecycle API development, fostering innovation, and supporting developer ecosystems.We provide executive training and advisory services, with a strong focus on Open Banking, API maturity, and platform scalability. Our approach ensures your teams have the skills, tools, and frameworks necessary to meet evolving market demands.Specialties:• Digital technology advisory and fractional CTO services• API strategy, maturity assessment, and developer portal implementation• Open Banking, Embedded Finance advisory and executive education• Building high-performing, cross-functional technology teams• Platform engineering capability building

In my role as a Partner at KDA Capabilities, I drive capability development on emerging technology, helping companies make orderly transformations with disruptive technologies. By leading workshops and projects, I assist in future-proofing strategies and supporting new business models, ultimately guiding companies through the age of tremendous disruption.

APIdays is the leading conference series on Application Programming Interfaces (APIs) and the as-a-Service economy.In Singapore in April 2019, we gathered the best experts and companies in the as-a-service economy - from Open Banking, insurance and cross-industry partnerships to learn about how as-a-service is re-defining how services are delivered and consumed, how APIs enable plug-and-play partnerships between large corporates, nimble startups, and firms in the wider economy, to enhance the customer experience, streamline operations and create new value propositions.In 2020, our digital transformation was accelerated by COVID-19 restrictions on in-person gatherings. We successfully pivoted to online conferences, tripling our audience, and expanding to Indonesia. Apidays LIVE Singapore 2020 gathered 70 speakers and over 1,500 attendees, while Apidays LIVE Jakarta 2020 attracted 40 speakers and 1,000 attendees.In 2021 and 2022, Apidays LIVE Singapore and Jakarta were joined by the first Apidays LIVE India. Across the three conferences, over 100 speakers shared their expertise and experience with over 2,500 attendees.In 2023, apidays Singapore returned in person, gathering over 500 professionals to share and learn.In 2024, over 1,000 professionals gathered to share and learn how APIs enable business processes to embed AI-enabled and partner services to improve customer experience, employee productivity and cost savings. and connect the tools to manage your tech stack to keep it sustainable and secure.

Join me at this year’s Singapore FinTech Festival 2024, from 6 to 8 November. SFF 2024 brings together the global FinTech community to engage, connect, and collaborate on issues relating to the development of financial services, public policy, and technology. As the world’s most impactful FinTech festival, last year’s edition brought together over 62,000 participants from 134 countries. Learn more at https://www.fintechfestival.sg/

Adjunct faculty on the university’s Advanced Professional Certificate in Fintech programme, a SkillsFuture accredited programme to prepare recent graduates and mid-career professionals for a career in Fintech (financial technology).• Develop and deliver training in APIs, databases and programming languages such as JavaScript, Node.js, Express.js.• Design learning objectives, content/curriculum and skills assessment for learners to achieve domain competency

Established an internal consulting and innovation practice to aid ANZ business units to trial, pilot and implement digital technologies. These targeted improving customer experience, deriving analytic insights, achieving digital transformation and mitigating and controlling technical risk.Published insights from trend and competitor analysis to business unit leaders and technology teams.Established and led a research project portfolio with technology partners and universities in Singapore and Australia to build capabilities across disciplines such as digital customer experience, analytics, risk modelling, information security and process optimisation.Led agile projects, comprising small cross-functional teams, to rapidly prototype and evaluate emerging technologies, to assess business value and prove key components of the bank’s architecture roadmap.

Established knowledge base of technology vendor capabilities, guided vendor evaluation and selection in collaboration with procurement and project teams and architectural governance forums.Provided thought leadership to ANZ’s technology architecture and capability roadmap definition.

Managed the PMO for strategy definition across multiple technologies, including core banking, electronic channels, integration and workflow, collaboration, security, payments and customer information management.Negotiated and implemented strategy consulting engagements.Managed key governance processes, status and financial reporting to program steering committee, risk and issue management.

Led consulting and solution delivery engagements to international telecommunications carriers in USA, Germany, Italy and Canada. Solutions focused on decision support, data visualisation and cost optimisation for wholesale trading strategies, network management, billing, and revenue assurance.Developed sales proposals and RFP responses for professional services engagements.Led cross-functional, multi-geography teams comprised of vendor and client personnel, and managed sponsor and stakeholder relationships.

Delivered projects including new product development, high-volume billing operations, service activation, credit card processing and customer service.Led new product development of internet telephony (VoIP) service, rolling out globally, with local language and web content support in 8 countries. Managed design and delivery of end-to-end process comprising sales, order entry, service activation, billing, credit card processing and customer service.Led business process improvement initiatives in high-volume telecommunications billing operations supporting revenue of over US$15 million per month.