Scheherezade Redmond-Cleveland Email & Phone Number

Detroit Metropolitan Area

• Review all sponsorship opportunity for assessments, cost analysis and recommendations.
• Conduct asset evaluations and analyses for client sponsorship programs, including value estimates.
• Evaluate client-approved programs, navigate, and analyze critical learning and other associated data utilizing our proprietary benchmarks and process.
• Responsible for evaluating key values and making program recommendations in support of Jack Morton clients.
• Have familiarity with media across all disciplines, including, but not limited to broadcast, print, out of home, digital, etc.
• Develop updates for sponsorship specific system forms and flow as needed.

Detroit, Michigan, United States

Oak Park, Michigan, United States

After being laid-off during the pandemic, I decided to take a chance and create my own product. Inspired as a solution for having to wash my dreadlocked hair after working out, I created Loc Hairapy Refresher Sprays. Throughout the process, I utilized the follow skills:-Product Design & Management-Research & Market Analytics-Website Design & Maintenance.

Oak Park, Michigan

After years of providing freelance work to various organizations and clients, my business partner and I finally came together to create our own full service Graphic Design business! From Digital Marketing to Social Media and Logo Creation, we practically do it all!

Livonia, MI

• Provided customer service by accepting and entering customer orders, issuing invoices, assisting withissues, answering questions and resolving problems in a timely manner, maintaining business relationshipswith.
• Performed logistics functions by verifying incoming and outgoing shipments, ensuring the accuracy of alllogistics-related documents, inspecting shipments, processing relevant paperwork for import/exportprocedure.
• Supported sales functions by calculating the sales commissions and payments to agents and salesconsultants, processed sales data and generated sales reports, created purchase orders, issued letters ofcredit and sales.
• Performed inventory control functions by monitoring invoices and orders, ensured the appropriateinventory levels are maintained, by tracking and expediting inventory for delivery as needed, organizinginventory, and.
• Contributed to the team effort by being flexible in work assignments, covering other staff as needed,participating in the ISO certification process
• Improved processes by examining departmental work processes, research procedures, administrativeprocedures and recommending changes when appropriate.

Bingham Farms, MI

• Maximized billing opportunities by evaluating sold and scheduled inventory and adjusting commercialplacement
• Facilitated communication between the insertion department, agencies, account executives andclients
• Communicated regularly and effectively with the Sales department regarding the status of a clientsadvertising schedule, including advertisements that were not scheduled or broadcast as purchased
• Performed voiceover work for in-house produced commercials
• Performed month-end close update procedures
• Assisted team with monthly meetings with leadership to express business and workflow concerns

Southfield, Michigan, United States

• Initiated and responds to customer inquiries related to the disconnection or turn on of electrical and gasservices and billing/payments concerns.
• Initiated and responded to customer inquiries regarding electrical and gas outages, gas leaks and otherelectrical and gas problems.
• Gathered data from customer records, reviews and analyzes customer records data to respond to andresolve billing, payment and service inquiries.
• Followed up with key contacts in operational departments to assure timely resolution and completion ofcomplaints, inquiries and requests
• Reviewed and analyzed customer records analyzing payment history to negotiate payment agreementsfor residential customers, as business dictates. Negotiate agreements with residential customers inaccordance with.

Detroit, Michigan, United States

*Produced Nationally Syndicated shows: The Wendy Williams Experience, The Tom Joyner Morning Show, and The Russ Parr Morning Show*Hosted and performed on-air duties for corresponding promotional events*Operated board for live broadcasts and regularly scheduled shows* Hosted "Confessions" late night talk show from Midnight to 2AM on WHTD 102.7

*Operating control board for studio and remote programming*Regulating timing of programs, operates syndicated programming and plays commercials*Off-air support of commercial production, dubbing music to hard disk and programming automation computers*Monitoring and updating weather, traffic, and news reports into automation equipment*Performing on-air.

Detroit, Michigan, United States

• Executed proper technical and physical set-up and breakdown of remote broadcasts and stationevents; ability to troubleshoot and resolve issues on the fly
• Assisted in planning, organizing & execution of promotional events and digital campaigns
• Data Entry of Promotional events and contesting
• Created e-blasts, social media posts & website posts; review promotional information and graphics
• Inventory and maintenance of prize closet, calendars, events for current and upcoming promotions
• Assisted with vehicle inspections, fuel, and coordinating maintenance

Farmington Hills, Michigan, United States

• Ensured the planning and smooth running of all commercial music activities from point of contract to completion providing efficient operational and logistical delivery
• Provided efficient and accurate communications with clients to ensure their queries are answered in a timely and professional manner.
• Worked with production team to ensure ASCAP paperwork is filed timely
• Worked as Voiceover talent for Demos and reels

Master Of Science In Human Factors In Information Design, Web Page, Digital/Multimedia And Information Resources Design

Master Of Business Administration - Mba, Accounting

Activities and Societies: Zeta Phi Beta Sorority, Incorporated - Upsilon Psi Zeta Chapter, USBC, NABFEME

Film, Video, & Media Studies, Communications, Music

Activities and Societies: Zeta Phi Beta Sorority, Inc.- Tau Delta Chapter, Lambda Pi Eta Communications Honor Society, Voices of WMU.