Scheherezade Redmond-Cleveland Email & Phone Number

Detroit Metropolitan Area

• Review all sponsorship opportunity for assessments, cost analysis and recommendations. • Conduct asset evaluations and analyses for client sponsorship programs, including value estimates. • Evaluate client-approved programs, navigate, and analyze critical learning and other associated data utilizing our proprietary benchmarks and process. • Responsible for evaluating key values and making program recommendations in support of Jack Morton clients.• Have familiarity with media across all disciplines, including, but not limited to broadcast, print, out of home, digital, etc. • Develop updates for sponsorship specific system forms and flow as needed. • Contribute to methodology evolution as warranted. • Internal agency interaction including maintaining productive working relationship with Account/Brand team, Analytics, Strategy and Evaluations groups, and clients, as necessary. • Participate in weekly status meetings and contribute as needed to weekly, monthly and/or year-end reports.• Compile, generate, tabulate, and prepare written and/or program evaluations reports.Other duties/responsibilities as assigned.

Detroit, Michigan, United States

Oak Park, Michigan, United States

After being laid-off during the pandemic, I decided to take a chance and create my own product. Inspired as a solution for having to wash my dreadlocked hair after working out, I created Loc Hairapy Refresher Sprays. Throughout the process, I utilized the follow skills:-Product Design & Management-Research & Market Analytics-Website Design & Maintenance via host Shopify (www.lochairapy.com)-Social Media Marketing & Management-Inventory control systems

Oak Park, Michigan

After years of providing freelance work to various organizations and clients, my business partner and I finally came together to create our own full service Graphic Design business! From Digital Marketing to Social Media and Logo Creation, we practically do it all!

Livonia, Mi

• Provided customer service by accepting and entering customer orders, issuing invoices, assisting withissues, answering questions and resolving problems in a timely manner, maintaining business relationshipswith customers and tracking shipments• Performed logistics functions by verifying incoming and outgoing shipments, ensuring the accuracy of alllogistics-related documents, inspecting shipments, processing relevant paperwork for import/exportprocedure, approving and placing orders with suppliers, arranging transportation relevant to distributionand shipping, processing payments, preparing receipts, initiating billing procedures, updating shippingschedules when necessary and communicating with all required parties• Supported sales functions by calculating the sales commissions and payments to agents and salesconsultants, processed sales data and generated sales reports, created purchase orders, issued letters ofcredit and sales contracts, monitored credit limits on each sale, documented new project inquiries fromnew and current clients, and acted as a liaison between sales staff and customers.• Performed inventory control functions by monitoring invoices and orders, ensured the appropriateinventory levels are maintained, by tracking and expediting inventory for delivery as needed, organizinginventory, and reporting any inventory discrepancies to management in a timely manner.• Contributed to the team effort by being flexible in work assignments, covering other staff as needed,participating in the ISO certification process• Improved processes by examining departmental work processes, research procedures, administrativeprocedures and recommending changes when appropriate.

Bingham Farms, Mi

• Maximized billing opportunities by evaluating sold and scheduled inventory and adjusting commercialplacement• Facilitated communication between the insertion department, agencies, account executives andclients• Communicated regularly and effectively with the Sales department regarding the status of a clientsadvertising schedule, including advertisements that were not scheduled or broadcast as purchased• Performed voiceover work for in-house produced commercials• Performed month-end close update procedures• Assisted team with monthly meetings with leadership to express business and workflow concerns• Trained department new hires and provided mentorship

Southfield, Michigan, United States

• Initiated and responds to customer inquiries related to the disconnection or turn on of electrical and gasservices and billing/payments concerns.• Initiated and responded to customer inquiries regarding electrical and gas outages, gas leaks and otherelectrical and gas problems.• Gathered data from customer records, reviews and analyzes customer records data to respond to andresolve billing, payment and service inquiries.• Followed up with key contacts in operational departments to assure timely resolution and completion ofcomplaints, inquiries and requests• Reviewed and analyzed customer records analyzing payment history to negotiate payment agreementsfor residential customers, as business dictates. Negotiate agreements with residential customers inaccordance with corporate Michigan Public Service Commission rules per established guidelines.

Detroit, Michigan, United States

*Produced Nationally Syndicated shows: The Wendy Williams Experience, The Tom Joyner Morning Show, and The Russ Parr Morning Show*Hosted and performed on-air duties for corresponding promotional events*Operated board for live broadcasts and regularly scheduled shows* Hosted "Confessions" late night talk show from Midnight to 2AM on WHTD 102.7

*Operating control board for studio and remote programming*Regulating timing of programs, operates syndicated programming and plays commercials*Off-air support of commercial production, dubbing music to hard disk and programming automation computers*Monitoring and updating weather, traffic, and news reports into automation equipment*Performing on-air announcements or shifts as assigned; Assist with remote appearances*Taking transmitter readings and maintain transmitter logs

Detroit, Michigan, United States

• Executed proper technical and physical set-up and breakdown of remote broadcasts and stationevents; ability to troubleshoot and resolve issues on the fly• Assisted in planning, organizing & execution of promotional events and digital campaigns• Data Entry of Promotional events and contesting• Created e-blasts, social media posts & website posts; review promotional information and graphics• Inventory and maintenance of prize closet, calendars, events for current and upcoming promotions• Assisted with vehicle inspections, fuel, and coordinating maintenance• Performed On-air reading of copy and running the board• Ability to drive station vehicles with an attached trailer• Maintained storage of station equipment

Farmington Hills, Michigan, United States

• Ensured the planning and smooth running of all commercial music activities from point of contract to completion providing efficient operational and logistical delivery• Provided efficient and accurate communications with clients to ensure their queries are answered in a timely and professional manner.• Worked with production team to ensure ASCAP paperwork is filed timely• Worked as Voiceover talent for Demos and reels

Master Of Science In Human Factors In Information Design, Web Page, Digital/Multimedia And Information Resources Design

Master Of Business Administration - Mba, Accounting

Activities and Societies: Zeta Phi Beta Sorority, Incorporated - Upsilon Psi Zeta Chapter, USBC, NABFEME

Film, Video, & Media Studies, Communications, Music

Activities and Societies: Zeta Phi Beta Sorority, Inc.- Tau Delta Chapter, Lambda Pi Eta Communications Honor Society, Voices of WMU.