Susie Chen Email and Phone Number
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I am a research psychologist passionate about improving and advancing educational equity in higher education. In my role as Manager of the Solutions Lab at WGU Labs, I employ a diverse set of skills, working with EdTech start-ups and higher ed institutions to craft and implement research goals, design and conduct rigorous, mixed-methods studies to investigate multiple pathways into higher education, and write public-facing content in a variety of forms (client reports, blog posts). We engage in a rigorous design-research cycle to examine, design, and test solutions to address issues of equity in higher education.I am trained as a social psychologist, earning my PhD from the University of Pittsburgh. I have academic expertise in creating and testing psychologically-oriented interventions to improve student success, well-being, and belonging, with a focus on advancing outcomes for historically underserved students, both at a targeted (e.g. performance in STEM fields) and general university level.
Wgu Labs - Institute
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Wgu Labs - InstituteColumbus, Oh, Us
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Manager, Solutions LabWgu Labs Jul 2023 - PresentSouth Salt Lake, Utah, Us• Manage cross-functional ream to lead research portfolio focused on designing and testing solutions to improve student support and coaching within higher education student learning journey • Lead and manage 5+ projects within the WGU Labs ‘Solutions Lab’, which focuses on conducting mixed-methods, rapid-cycle pilot tests to investigate the impact of solutions targeting student success within Western Governors University.• Build and maintain collaborative relationships with Western Governors University stakeholders to identify potential areas for intervention among the student experience.• Manage team of Research Scientists and Research Analyst; manage cross-functional teams with Learning Experience Designers, Consultants, Product Development Managers, and Marketing and Communication team. -
Senior Research ScientistWgu Labs Jul 2022 - Jul 2023South Salt Lake, Utah, Us• Lead multi-disciplinary teams on institution-wide research projects (e.g., implementing multiple pathways into Western Governors University, examining equity practices among the first-year student (first-generation students, students from racial/ethnic minority groups) experience at an online higher education institution).• Collaborate on grant initiatives, identify strategy-aligned grant proposals, and lead submissions for various funders (e.g., NSF, Ascendium, IES) for cross-team projects targeting the buildout of interventions and technologies aimed at improving student success in higher education.• Design and conduct mixed-methods (e.g., quantitative, qualitative) studies employing diverse methodologies for education technology start-ups focused on both higher education and K-12 student success and well-being.• Build WGU Labs brand awareness through creation and dissemination of research reports, blog posts, and conference findings for both technical and non-technical audiences.• Maintain relationships with external clients throughout project scope. -
Research ScientistWgu Labs Jul 2020 - Jul 2022South Salt Lake, Utah, Us• Scoped, designed, and executed implementation and efficacy studies for education technology start-up clients (e.g., determine appropriate research design, deliver surveys, conduct analyses, write client reports).• Led multi-disciplinary team of learning experience designers, education technology CEOs, and university administrators for project aimed at implementing new university model for WGU.• Communicated research findings to broad audiences (e.g., start-up CEOs, administrators, academic audience) through written and visual presentations• Led submissions of grant proposals (e.g., IES) to support Labs research endeavors. -
Social Psychology Doctorate StudentUniversity Of Pittsburgh Aug 2015 - Jul 2020Pittsburgh, Pa, Us• Investigated how perceptions of threat within the school environment shape social and academic outcomes of underrepresented students.• Empirically designed and tested social-psychological interventions that helped students reconstruct how they perceive possible threats in their environment. Interventions shown to improve grades for students who are ethnic/racial minorities, as well as for women in STEM domains.• Trained in the following analytic methods: ANOVA, regression, hierarchical linear modeling, structural equation modeling, factor analysis, multilevel modeling.• Collaborated with researchers from Psychology, School of Education, Learning Science and Policy, administrators, and college support staff (e.g. Career Development Office, Freshman Tutoring).• Awarded $10,000 Provost-led grant to analyze university historical data and psychological measures to aid in creation of behaviorally-informed advising for pre-med intending freshmen. -
ResearcherCollege Transition Collaborative Jan 2016 - Jun 2019Stanford, Ca, Us• Collaborated with 15+ researchers at universities nationwide to analyze efficacy of academic intervention aimed to improve transition to college.• Investigated how student identification with multiracial identity deferentially impacts outcomes (e.g. graduation rate, retention rate, GPA). -
Research AssistantIupui Aug 2014 - May 2015Indianapolis, In, Us• Investigated gender disparities and discrimination within the workforce.• Coordinated lab activities in Stereotyping and Gender lab. • Coded surveys investigating gender discrimination within social contexts.• Examined racial and gender stereotype disparities through use of online participant surveys.
Susie Chen Skills
Susie Chen Education Details
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University Of PittsburghSocial Psychology -
University Of WashingtonPsychology
Frequently Asked Questions about Susie Chen
What company does Susie Chen work for?
Susie Chen works for Wgu Labs - Institute
What is Susie Chen's role at the current company?
Susie Chen's current role is Researching & Advancing Equity in Education | Research Manager at WGU Labs.
What is Susie Chen's email address?
Susie Chen's email address is su****@****ada.com
What is Susie Chen's direct phone number?
Susie Chen's direct phone number is (412) 624*****
What schools did Susie Chen attend?
Susie Chen attended University Of Pittsburgh, University Of Washington.
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