Serena Chen Email & Phone Number
Who is Serena Chen? Overview
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Serena Chen is listed as Salesforce Administrator and Corporate Experience Associate at Bonfire, a company with 4 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Serena Chen.
Serena Chen previously worked as Salesforce Administrator & Corporate Experience Associate at Bonfire and Project Team Lead at Blaze Your Trail. Serena Chen studied at Trailhead By Salesforce.
Email format at Bonfire
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About Serena Chen
Serena's career objective is to take the next step in her Salesforce career with an organisation that could expand her Salesforce knowledge, skills, and certifications to make an impact on improving user experience.Serena is a Certified Salesforce Consultant specialising in the nonprofit sector. I have foundational experience delivering projects using Sales Cloud, Service Cloud, Experience Cloud, Nonprofit Cloud, and Marketing Cloud.Serena adds value by being proficient in solution design, agile practices, project management, user management, data analysis, security settings, report and dashboard creation, and automation tools like Flow. With extensive customer relationship skills. Prioritising customer experience to provide tailored solutions and utilised CRM systems for support and analysis.Before her Salesforce career, she had worked in various industries where she developed her expertise in communication, problem-solving, and documentation. The experiences enabled her to build solutions that are architecturally sound and highly appreciated by end users.
Serena Chen's current company
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Serena Chen work experience
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Salesforce Administrator & Corporate Experience Associate
CurrentSalesforce Admin- Played multiple roles, including business analyst, Salesforce admin, and end user to ensure a successful rebuild (revitalised an inactive Salesforce system)Gather/analyse business requirements to design/document Salesforce solution- Deliver insights/evaluate processes for improvements to streamline operations- Bridging the Salesforce.
Project Team Lead
Current
Salesforce Administrator
Current- Configuring/constructing Salesforce org from scratch.
- Integrated/Mapped websites to Salesforce.
- Daily Agile practicing e.g. stand-up, user stories, sprint.
- Created documentation for each solution.
- Involved in UAT stage to talk through the designed solution to stakeholders.
- Provide/implement the customised solution for stakeholders
Community Support Worker
-Communicated with the coordinator and clients about urgent situations, ensuring timely response and appropriate actions.-Provided daily care for multiple clients/patients as a support worker.-Assisted with household chores, ensuring cleanliness and comfort for clients.-Helped clients with personal hygiene tasks such as showering and emptying.
Sales Support
I was working as a sales support and these are the responsibilities and experiences:-Keep customer or car records updated in the company's CRM system.-Proven ability to communicate effectively with management and team members, ensuring clarity and alignment on tasks and objectives.-Experience in managing detailed paperwork and documentation, demonstrating.
Serena Chen education
Education record
Bachelor Of Science - Bs, Animal Sciences
Frequently asked questions about Serena Chen
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What company does Serena Chen work for?
Serena Chen works for Bonfire.
What is Serena Chen's role at Bonfire?
Serena Chen is listed as Salesforce Administrator and Corporate Experience Associate at Bonfire.
Where is Serena Chen based?
Serena Chen is based in Auckland, Auckland, New Zealand while working with Bonfire.
What companies has Serena Chen worked for?
Serena Chen has worked for Bonfire, Blaze Your Trail, Healthvision New Zealand Ltd, and Honda New Zealand Ltd.
How can I contact Serena Chen?
You can use AeroLeads to view verified contact signals for Serena Chen at Bonfire, including work email, phone, and LinkedIn data when available.
What schools did Serena Chen attend?
Serena Chen studied at Trailhead By Salesforce.
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