It Account Manager
Région De Paris, France
- Needs analysis, proposals and set up technical response - Customer and internal services IT evolution management- Personalized support for new IT platform into production- Enforcement of the security agreement respect- Costumers and internal services steering and maintenance in operational condition - Management of support requests, changes and incidents within the service level agreement respect- Clients crisis management, investigating the causes of incident, proposal improvementsTechnical environments : VMWare, Fortinet, GCP, Amazon Web ServicesMain customers : M6 Distribution, RTLNet, Mr.Bricolage, Vinci Energies, Ordre des Avocats de Paris, Bouygues Télécom, Groupe Lagardère Digital, CMI, UNCA (Previsionnal turnover : 5m€)