Schinek D. Email & Phone Number

United States

Silver Spring, Maryland

• IT Project Management: Peak performer, led transformative 19-site, $1.45 million Urgent Care Acquisition by managing project activities, protocols, and milestones for entire Project Life Cycle, including networking and.
• Vendor Management: Led vendor resources through end-to-end life cycle for Urgent Care Imaging expansion, streamlining networking and hardware implementation; projected to generate $186k year… Show more
• Vendor Management: Led vendor resources through end-to-end life cycle for Urgent Care Imaging expansion, streamlining networking and hardware implementation; projected to generate $186k year 1 and $969k year 2.
• Cost Saving: Decreased project expenditures by reviewing capital project artifacts by entity, establishing favorable terms and deliverables; secured cost reductions through due diligence.
• Process Re-engineering: Proactively redesigned Technical Project Manager transition documentation, boosting internal departmental collaboration; efficiently improved co-created value, reducing transition time by 10%.
• Cross-functional Team Management: Supervised cross-functional technical teams on Project Acquisitions, introducing innovative approaches and enhancing performance and operational policies; created templates and.

Bel Air, Maryland

Silver Spring, Maryland

• Cost Reduction: Spearheaded accelerated new Cloud customer onboarding program and analysis for Verizon within Siebel CRM tool; reduced expenses by 20% and delivered services under 45 days, trimming time by minimum of.
• Communication: Achieved unified customer service and program management through effective communication; resulted in problem resolution and routine maintenance by cross-functional internal teams, such as executive.
• Communication: Achieved unified customer service and program management through effective communication; resulted in problem resolution and routine maintenance by cross-functional internal teams, such as executive.
• Vendor Price Reduction/Negotiation: Established contract and budget evaluations with suppliers, implementing competitive pricing, expenses, and operating cost reductions; reduced budget variances across enterprise.
• Risk/Compliance Management: Developed and implemented approved vendor management policy within Verizon, establishing appropriate regulatory guidance and oversight; established foundation for outlined due diligence.
• IT Service Management: Rejuvenated ITIL standard practices, systemizing approach strengthening customer relationships; establishing cost-effective procedures and improved customer experience, value streams, and digital.

Beltsville, Maryland

• Performance Improvement: Designed and introduced innovative approaches, enhancing employee effectiveness through strategic performance evaluations; catalyzed accountability, elevated understanding of roles and.
• Productivity: Reorganized Customer Relationship Specialist team, aligning direct support to Executive Sales team; raised productivity by 50%.
• Business Development: Monitored Key Performance Indicators (KPIs), proactively… Show more
• Business Development: Monitored Key Performance Indicators (KPIs), proactively identifying new business; boosted monthly growth of B2B business by 9% YoY.
• Customer Loyalty: Drove customer loyalty initiatives, delivering world-class customer service in unique ways, and accommodating requests; improved customer satisfaction survey scores and feedback, moving to top.
• Revenue Growth: Expanded $25+ million in annual revenue by effectively managing quality standards, order management, and implementation functions; resulted in revenue portfolio growth of 7%. Show less

Baltimore, Maryland