Leading statewide recruitment for clinical and professional roles in Leadership, Behavioral Health, and Neuro Rehab. Collaborating with HR and hiring managers to design targeted strategies, leveraging HR analytics to optimize processes. Selected for a taskforce to streamline and improve recruitment processes and providing training on process improvements. Pursuing SHRM-CP certification to enhance HR expertise.🔑 Key Achievements:🌟 Implemented visual HR training materials to enhance interviewer consistency.🌟 Integrated DEI initiatives to promote inclusivity and diversity in hiring practices.🌟 Utilized HR analytics to refine recruitment strategies.

Developed and trained incoming staff on department protocol, i.e., issue resolution, unemployment claims, fraud identification, identity verifications, etc. Collaborated closely with staff to determine individual talents and reposition teams as appropriate to drive performance/efficiency levels. Acted as point-person in charge of handling escalated tasks, e.g., troubleshooting unemployment claims, MIDAS software navigation and Microsoft Teams support.🔑 Key Achievements:🌟 Promoted to Team Lead within three weeks due to superior grasp of company protocol/policies and procedures.🌟 Built immense rapport for ability to excel under pressure, multitask or step in for staff to achieve annual goals.🌟 Promoted to Pod Lead Assist within seven months to support with reviewing calls, and work search rollout.

Grew client base through marketing services for temporary to full-time staffing solutions for over 100 clients in manufacturing, non-profit, education, medical, legal, and financial industries. Professionally screened candidates, interviewed, and coordinated background checks. 🔑 Key Achievements:🌟 Tracked efficiency/performance levels to maximize productivity and improve the recruiting experience.🌟 Placed over 650 candidates in 12 months on team.

Presided over $3M in store sales, merchandising floor plans and inventory management. Handled the onboarding process from conception to completion, i.e., initiating new requisitions, scheduling interviewing, screening candidates, preparing proposals and gathering approvals. Trained newly onboarded staff on policies/procedure during orientation training. Acted as point-person for conference calls, brand guides, and shipment.🔑 Key Achievements:🌟 Maintained appropriate sense of urgency, follow up, and deadline management on time-sensitive tasks.

Category Manager (2014 – 2015)Headed departments with $3M in sales in tandem with the recruiting processes (interviewing, screening, preparing proposals, etc.), hire orientation and training sessions. Traveled from store to store to facilitate store remodels/ requisitions/openings, develop associates and category managers, and present onboarding plans.🔑 Key Achievements:🌟 Led store to finish #25 in the country and #2 in the district.Category Supervisor (2013 – 2014)Supervised assigned department in tandem with supporting team with processes deployments and sales initiatives. Wore multiple hats to support department developments including heading demonstrations and visual merchandising.🔑 Key Achievements:🌟 Worked overtime and multitasked on large-scale projects to ensure projects were completed within deadline. Sales Associate (2007– 2013)Demonstrated superior people and relationship building skills while supporting staff with day-to-day tasks across a fast-paced, competitive work environment. Consulted staff and customers to determine best alternatives or deescalate situations while utilizing extensive written and oral communication and attention to detail to ensure a smooth, seamless customer experience. Accurately logged and reported inventory requirements.🔑 Key Achievements:🌟 Traveled across locations to assist with grand openings/remodels/reopening.🌟 Inducted into and graduated from the Associates Interested in Management Program. (AIM)