- Founded and grew a team of 10 program managers and project coordinators by investing in the growth and development of each member through individualized performance plans and career mentorship.- Empowered and influenced director-level decision-making by designing and developing real-time, graphic-based dashboards accompanied by narrative-based analysis; improving senior leadership’s knowledge-base and crisis responsiveness.- Drove innovation in our strategic investment and resource allocation decisions by automating forecasting tools and reporting processes across a $25M+ budget.- Optimized global security operations by conducting research studies, implementing data collection processes, and adjusting deployment postures; resulting in $2.5M+ YoY savings.- Fostered 30+ supplier engagements across the globe by leading vendor research, sourcing, contract negotiation, and onboarding. Professionalized these relationships by establishing key performance indicators, business reviews, and administering accountability measures to ensure optimal ROI.

- Synthesized field security procedures and guidelines into a single database.- Conceptualized and drafted proposals for department leadership review.- Developed continuing-education training modules and classes for officers.- Collected and analyzed colleague feedback to drive departmental improvement.

- Provided preliminary first-aid to Google employees and community members on campus.- Transferred care of patients to responding emergency personnel via hand-off reports.- Documented medical events, patient symptoms, treatments provided, and assisting units.- Designated, deployed, and directed additional units within and around the scene.

Supplemented primary investigator with workload and account coverageInvestigated fraudulent orders with Accounting and Business Conduct & RulesResearched and resolved complaints in conjunction with Customer SupportImplemented new fraud identification/analyzation software and trained staff on usage

Facilitated Human Resources’ personnel terminationsResponded to employee and community medical emergenciesOperated department fire engine to suppress campus and factory firesStaffed Aviation Department corporate hangars during VIP arrivals/departures

Compiled workplace accident reportsDispatched officers to events and incidentsSecured private residences of key board members and vested partiesOrchestrated worldwide corporate security operations via command center

Assisted employees with vehicular issuesCompleted hourly fire and security patrolsInspected and maintained department vehiclesMonitored campus access and corporate cameras

Prepared and served beverages. Operated and serviced machinery. Hired, trained, and supervised employees. Resolved customer disputes. Responsible for shift monies by reporting daily earnings, taxes, labor costs, etc, into a daily spreadsheet.

Facilitated the social, academic, and personal adjustment of students to the residence hall and university environment. Developed a sense of community among students as members of a floor, residents of a hall, and active participants at the university. Exemplified a positive role model to residents and peer staff members. Enforced the rules and policies of residence life and the university. Served as a liaison between residents and university administration.

Instructed a group of 20-40 students in aerobic exercise. Promoted fitness and healthy living choices. Supervised the well-being of students during class.

Instructed a group of 20-40 students in aerobic exercise. Promoted fitness and healthy living choices. Supervised the well-being of students during class.

Prepared and served beverages. Operated and serviced machinery. Hired, trained, and supervised employees. Resolved customer disputes. Responsible for shift monies by reporting daily earnings, taxes, labor costs, etc, into a daily spreadsheet.

Learned flower species, uses, and care routines. Discovered customer needs and purchasing stories. Guided customers through the bouquet crafting process. Stocked and maintained flower supply. Conducted register transactions. Trained new employees on store processes and procedures.